Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Cheryl-Ann Wisniewski

Murrells Inlet,SC

Summary

Accomplished individual successful in orchestrating operations and leading employees. Robust background encompassing problem resolution, business development and customer relations. Thrives in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls. Organized promoter with expertise in event planning. Forward-thinking leader with success in tactical and strategic planning and organizational roadmap development. Highly responsive to company and client needs.

Overview

7
7
years of professional experience

Work History

Neal & Pam's Bar and Grill

Zach Baker
Surfside, SC
09.2021 - 06.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Wachesaw Golf Club Plantation

Wachesaw Plantation Club
Murrells Inlet, SC
03.2018 - 07.2021
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.

Photography Assistant

Legends In Concert
Myrtle Beach, SC
06.2015 - 09.2018
  • Set up lighting, prepared sweeps and organized area for photography sessions.
  • Selected and set up appropriate props, backdrops and lighting.
  • Edited, toned, captioned and uploaded photographs for publication.
  • Collaborated with production on task list creation to meet overall project goals on time.
  • Managed and directed external and freelance photographers to deliver on-location photo projects.

Education

Associate of Arts - International Studies

College of Charleston
Charleston, SC
05.2020

High School Diploma -

Myrtle Beach High School
Myrtle Beach, SC
06.2016

Skills

  • Staff Scheduling
  • Verbal and Written Communication
  • Cocktail Knowledge
  • Labor and Overhead Cost Estimation

Accomplishments

  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
  • Raised awareness for Animal St. Frances of Georgetown county through multipe corporate events.

Languages

Spanish
Professional Working

Timeline

Neal & Pam's Bar and Grill

Zach Baker
09.2021 - 06.2022

Wachesaw Golf Club Plantation

Wachesaw Plantation Club
03.2018 - 07.2021

Photography Assistant

Legends In Concert
06.2015 - 09.2018

Associate of Arts - International Studies

College of Charleston

High School Diploma -

Myrtle Beach High School

Similar Profiles

CREATE PROFILE
Cheryl-Ann Wisniewski