Chesney Japal
&Partners
Ballwin,MO
11
years of professional experience
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Work History
Lending Consultant
11 Months- Advised borrowers on loan products, rates, and repayment structures aligned with credit profiles.
- Managed loan pipelines, prioritizing submissions to maintain timely processing and approvals.
- Evaluated applications for completeness, accuracy, and compliance with lending guidelines.
- Collaborated with underwriting teams to resolve documentation gaps and move loans forward.
- Built client relationships through clear communication and responsive guidance throughout application stages.
- Monitored regulatory requirements and applied lending policies to reduce processing errors.
Integration Specialist
2 Years 1 Month- The Support Specialist assists in the operations and supervision of a Financial Advisor (FA) and their team. The role requires detail orientation to review client documents for accuracy, validate proper processes are followed, and manage exception reports when issues arise.
- Open brokerage and managed accounts for FA
- Provided technical support to users during the integration process.
- Documented integration workflows, technical specifications, and support procedures for repeatable implementation.
Treasury Management Deposit Specialist II
1 Year 2 Months- Analyzed customer accounts to ensure accuracy of data for internal reporting purposes.
- Assisted in the implementation of new systems and processes for treasury management functions.
- Provided training to staff on best practices for treasury management procedures.
- Facilitated onboarding of new banking partners by preparing account opening forms and coordinating KYC reviews.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
- Implemented automated payment solutions such as virtual cards or e-invoicing programs in order to streamline payment processes.
Relationship Banker
6 Months- Advised customers on bank products, services and financial planning options.
- Adhered to bank and legal guidelines for reporting, loan approvals and money handling.
- Promoted financial products with targeted direct mailings, in-branch selling, and outbound calls.
- Complied with security procedures and protocols when opening and closing bank vault.
Business Banking Specialist 2
2 Years 10 Months- Participated in meetings with potential customers and presented small business solutions.
- Brought in new business and customers by utilizing promotional and networking strategies.
- Set up and completed loans with and without security.
- Enhanced relationships by providing excellent service to small business customers.
- Resolved business customer problems and offered technical expertise to answer questions and concerns.
- Guided teams to increase business portfolio and grow bottom-line profitability.
- Collaborated with team members to turn service inquiries into sales opportunities.
Universal Banker 4
2 Years 8 Months- Met or exceeded sales goals by promoting bank products and services in every interaction
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction
- Managed customer referrals to help financial services team members capitalize on sales changes
- Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets
Bookseller
1 Year 2 Months- Assisted in ringing up sales at registers and bagging merchandise
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
- Helped customers by answering questions and locating merchandise
- Followed all company policies, rules and procedures to promote company goals and ensure safety
- Greeted each customer and offered assistance in the form of excellent customer service
Merchandiser
6 Months- Placed prices and descriptive signage to enhance displays and promote items
- Updated seasonal displays such as windows and mannequins to highlight current product lines
- Communicated and coordinated execution of planogram with store management
- Arranged items in favorable positions and areas of the store for optimal sales
- Upheld stock levels and proper pricing for multiple product lines
Education
High School Diploma
Skills
Loan Processing
Regulatory Compliance
Financial Planning
Product Development
Performance Metrics
Client Engagement
Exceptional customer service
Excellent communication skills
Time management
Collaboration skills
Team leadership
Team building
Strong work ethic
Reliability
Flexible
Strong sense of banking ethics
Accomplishments
- LEADERSHIP Camden County 2023
Timeline
Lending Consultant
&Partners
11.2025 - CurrentRead More
Integration Specialist
&Partners
11.2023 - 12.2025Read More
Treasury Management Deposit Specialist II
Stifel Bank
06.2023 - 08.2024Read More
Relationship Banker
JPMorgan Chase
12.2022 - 06.2023Read More
Business Banking Specialist 2
US Bank
02.2020 - 12.2022Read More
Bookseller
Half Price Books
09.2017 - 11.2018Read More
Universal Banker 4
U.S. Bank
06.2017 - 02.2020Read More
Merchandiser
Dr Pepper Snapple Group
03.2016 - 09.2016Read More
Lea Valley High School
High School Diploma
Read More