Python
Chesska O’Neal
Controls Engineer
Austin,TX
Summary
Versatile Controls Engineer with expertise in SQL and Python languages seeking to make a transition to a data analyst position. Analytical problem-solver with excellent communication and organizational skills to handle complex projects. Comfortable working for long periods of time with little to no supervision.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Controls Engineer
Data Foundry
Austin, TX
07.2019 - 02.2021
- Provided technical support to external and internal customers.
- Collected and generated monthly data reports for presentation of key performance indicators (KPIs) to stakeholders.
- Collaboratively developed action plans for addressing missed KPI targets.
- Implementing database maintenance procedures.
- Troubleshooting unplanned database related outages.
- Optimizing data collection and storage, reducing unplanned outages by 10%.
- Resolved project operational problems to minimize delays and unexpected cost increases.
Service Specialist II
Siemens Building Technologies
Beltsville, MD
06.2016 - 08.2018
- Coordinated between controls team, subcontractors and vendors to ensure timely and cost effective installation and completion of assigned projects or tasks.
- Planned and monitored commissioning and checkout of controls systems before release to owner/operator Provided 24 hour monitoring and support to critical infrastructure.
Service Specialist I
Siemens Building Technologies
Beltsville, MD
06.2012 - 06.2016
- Inspected equipment to diagnose operational issues and repaired accordingly
- Installed new equipment and explained operation and routine maintenance protocols to customers
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Documented all changes and actions in computer-based tracking system
- Surpassed corporate goals by reaching 100% customer satisfaction rating in first year.
Education
Certificate - Google Data Analytics Professional Certificate
Google Career Certificates
Coursera 05.2021 - 12.2021
Bachelor of Science - Mechanical Engineering
University of Maryland - Baltimore County
Baltimore, MD 08.2007 - 05.2012
Skills
Web-based reporting tools
Software
Tableau
G Suite
MSSQL/Big Query/MySQL
Timeline
Certificate - Google Data Analytics Professional Certificate
Google Career Certificates
05.2021 - 12.2021
Controls Engineer
Data Foundry
07.2019 - 02.2021
Service Specialist II
Siemens Building Technologies
06.2016 - 08.2018
Service Specialist I
Siemens Building Technologies
06.2012 - 06.2016
Bachelor of Science - Mechanical Engineering
University of Maryland - Baltimore County
08.2007 - 05.2012
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