Summary
Overview
Work History
Education
Skills
Timeline

Chester Sizemore

Barbourville,KY

Summary

Dynamic leader with a proven track record at Dairy Queen Grill & Chill, enhancing profitability through innovative cost control and operations management. Excelled in fostering team development and customer satisfaction, achieving significant sales growth. Skilled in marketing promotions and quality control, I bring a blend of creativity and strategic vision to drive business success.

Ambitious with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.

Overview

24
24
years of professional experience

Work History

General Manager of Food Service

Dairy Queen Grill & Chill
01.2014 - 09.2024
  • Reduced food waste through better inventory management and portion control, leading to increased profitability.
  • Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
  • Increased customer satisfaction by implementing effective staff training and performance management programs.
  • Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
  • Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
  • Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
  • Drove revenue growth by identifying untapped market segments and developing targeted promotions to attract new clientele.
  • Improved staff retention rates by offering competitive compensation packages and fostering a supportive work environment.

General Manager

Burger King
01.2001 - 01.2014
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Education

GED -

Knox Central , Barbourville, KY
05-1989
  • Relevant Coursework: [Subject] & [Subject]
  • Professional Development: [Subject]

Skills

  • Operations management
  • Cost control
  • Creativity and innovation
  • Marketing and promotions
  • Sales growth
  • Customer service
  • Quality control
  • Team development
  • Scheduling and rostering

Timeline

General Manager of Food Service - Dairy Queen Grill & Chill
01.2014 - 09.2024
General Manager - Burger King
01.2001 - 01.2014
Knox Central - GED,

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Chester Sizemore