Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jacob Mackintosh

Largo

Summary

Professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Overview

7
7
years of professional experience

Work History

Manager

Dairy Queen Grill & Chill
07.2018 - Current
  • Lead team in daily operations, ensuring high-quality service and customer satisfaction.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Education

Bachelor of Arts - Mass Communications

University of South Florida
Tampa, FL
05-2024

High School Diploma -

Indian Rocks Christian School
Largo, FL
05-2020

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Staff training and development
  • Staff management
  • Operations management

Interests

I am a follower of Jesus Christ and believe that my calling as a coach is to help students learn more about Him through my actions, attitude, and leadership I believe the Bible is the inspired Word of God and the foundation for truth and character

My goal is to be a role model of Christ-like behavior, showing patience, kindness, respect, and humility I want to help student-athletes strengthen their faith, build godly character, and understand that success comes from effort, commitment, and honoring God in all they do Coaching is an opportunity to mentor young men not only in football, but in their walk with Christ

Timeline

Manager

Dairy Queen Grill & Chill
07.2018 - Current

Bachelor of Arts - Mass Communications

University of South Florida

High School Diploma -

Indian Rocks Christian School