Chetana Pandit
Herndon
Summary
Accomplished Software QA Engineer with a proven track record at Amazon.com Services LLC, showcasing expertise in automated and manual testing, and a mastery of Java and Agile methodologies. Excelled in leading testing efforts that resulted in successful, issue-free releases, demonstrating exceptional leadership and problem-solving skills. Renowned for optimizing QA processes and fostering team proficiency at BlueJeans by Verizon.
Overview
11
11
years of professional experience
Work History
Quality Assurance Engineer II
Amazon.com Services LLC
02.2022 - Current
- Owned end-to-end quality strategy, test planning, and execution for complex features within consumer-facing applications, including funnel redesigns, landing page conversions, Ring platform migrations, and new device onboarding.
- Lead testing for complex, large-scale initiatives, including major funnel redesigns, landing page conversions, Ring partner integration migrations, and proactively reviewing design specifications to identify gaps, clarify behaviors, and prevent regressions.
- Designed and executed comprehensive functional, regression, localization, and non-functional test strategies across multiple modes, regions, platforms, and device types for large-scale Ring PI migration initiatives.
- Drove automation strategy for critical P0 scenarios, delivering high-priority regression coverage for funnel redesigns, landing page flows, third-party device linking, and key onboarding conversions across multiple releases, achieving consistent 100% pass rates, and saving over 70 hours of manual effort.
- Enhanced and extended automation frameworks by implementing missing capabilities (e.g., direct deep-link sign-in support), unblocking mobile browser and app execution, and improving overall test reliability.
- Optimized large regression suites by eliminating redundant coverage, consolidating execution across platforms, and removing duplicated manual tests, reducing execution time by up to 3+ days per cycle while maintaining full coverage.
- Served as Release Master for bi-weekly Amazon and Ring applications, frontend and backend releases, successfully leading 40+ releases end-to-end, with no major escalations or critical post-release issues.
- Coordinate cross-functionally with backend, firmware, infrastructure, QS, SDET, and product teams to manage dependencies, triage issues, and ensure on-time sign-offs for customer-facing features.
- Lead testing and validation for onboarding multiple new smart ring cameras (e.g., Battery Doorbell, Indoor Cam (2nd Gen), Pan-Tilt Indoor Cam, Stick Up Cam Pro, Battery Doorbell Pro), ensuring seamless delivery workflows, device linking, media playback, and dashboard functionality across supported configurations.
- Established scalable QA processes by creating SOPs, setting up wikis, and executing guidelines for platform migrations, always-on feature validation, and regression ownership transitions, reducing dependency on QA and enabling team self-sufficiency.
- Introduced operational improvements such as rotational release ownership, and aligned backend–frontend release timelines, eliminating duplicate regressions, and improving team efficiency and knowledge sharing.
- Facilitated retrospectives, sprint meetings, and cross-team reviews to identify risks early, propose solutions, and continuously improve release quality and execution predictability.
- Trained and mentored QA and QS team members through structured knowledge-transfer sessions, onboarding documentation, and hands-on guidance, enabling successful project handovers and independent ownership of releases and device testing.
- Expanded automated test coverage using an internal AI-assisted UI automation framework (ADMA), leveraging customized Selenium and Appium drivers to automate end-to-end UI and API validations, reducing manual browser checks, and improving regression efficiency.
- Streamlined test result analysis and QA reporting using internal GenAI-powered tooling (e.g., TestRail, MCP, and Confluence data extractors), reducing manual triage and report preparation time by approximately 40–50% and saving 3 to 4 hours per regression cycle.
- Built a strong foundation in end-to-end testing for Amazon Key and Ring integrations, consistently delivering customer-facing features with zero critical post-release issues.
- Partnered early with firmware and device teams through hands-on debugging and issue triage, accelerating root-cause analysis, and strengthening cross-team collaboration.
- Contributed to early test automation efforts, reducing manual execution time, and laying the groundwork for expanded automation ownership post-promotion.
Senior Software Engineer
BlueJeans by Verizon
03.2015 - 02.2021
- Reviewed business requirements, functional specifications, and test cases to facilitate thorough testing processes.
- I was a key contributor to all phases of testing, including planning, execution, defect tracking, and maintaining requirement traceability matrices.
- Ensured the delivery of end-to-end testing of critical features within the Blue Jeans Video Conferencing application.
- Successfully managed multiple software test release cycles, ensuring the delivery of high-quality product updates.
- Contributed to the development of an XCUI automation framework using Xcode, resulting in the creation of over 600 automated test cases.
- Adept at training and transferring knowledge to QA and automation engineers, enhancing team proficiency in product understanding, testing methodologies, and automation scripting.
- Experienced in automation testing, utilizing Selenium for functional and regression testing.
- Proficient in integrating test automation frameworks into CI/CD pipelines using Jenkins.
- Skilled in maintaining automation code and resources in source control using GIT for continuous improvement, and the implementation of new features.
- Capable in web services testing (REST) using Postman.
- Experienced in setting up automation environments on various platforms, including Mac OS, Windows, and Linux.
Education
Information Science And Engineering
University Visvesvaraya College of Engineering
Bengaluru, India06-2014
Skills
Java; SQL; Swift; C
macOS; iOS; Android; Linux; Windows
Test planning; test plan development
Functional; regression; integration; UAT testing
Manual; automated testing
Mobile application testing
API testing; API automation testing
Cross-browser; compatibility testing
Smart device; deep-link testing
Selenium; Appium
Jenkins; continuous integration (CI)
Test automation tools; framework development
AI-assisted automation testing
Test case design; test script writing
Defect documentation; bug reporting
Issue triage; troubleshooting
Test reporting; test analytics
TestRail; JIRA
Postman
Agile methodology
Product; requirements analysis
Figma design review for QA
Release management; deployment support
Process improvement; SOP creation
Cross-functional collaboration
Training; mentoring
Quality assurance processes
Problem solving; effective communication
Documentation expertise; multitasking
Accomplishments
Amazon Key for (Consumers) QA Champion for Q1 2024
Timeline
Quality Assurance Engineer II
Amazon.com Services LLC
02.2022 - Current
Senior Software Engineer
BlueJeans by Verizon
03.2015 - 02.2021
Information Science And Engineering
University Visvesvaraya College of Engineering