Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Cheuk (Chris) Kwan

SAN DIEGO,CA

Summary

Experienced, reliable, and self-motivated, professional looking to continue to provide 20 years of acquired knowledge and experience to the security industry. Ability to communicate effectively in both English and Cantonese. Focuses great attention towards detail and quality of work. Comfortable performing repetitive tasks, and working under minimal supervision.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Facility Locksmith

UC San Diego Health
08.2016 - Current
  • Collaborated with fellow locksmiths to complete complex projects efficiently and effectively.
  • Used key cutting machines to duplicate or cut new keys.
  • Provided exceptional customer service by addressing inquiries promptly, thoroughly explaining procedures, and offering helpful advice on preventative measures.
  • Managed inventory of tools, supplies, and replacement parts to ensure readiness for any job requirement or customer need.

Locksmith Technician

A-Advanced Locksmith
02.2016 - 08.2016
  • Installs, services, and repairs various types of locks and security devices.
  • Installs and repairs door hardware and hydraulic closing fixtures.
  • Troubleshoots, repairs, and maintains both mechanical locking and electronic key card systems.

Grah Safe & Lock – Locksmith
07.2010 - 02.2016
  • Effectively designed, produced, and managed large master keys systems.
  • Regularly communicated with customers to discover their physical security needs.
  • Accurately troubleshoot and identify ongoing door issues for proper repair or replacement.
  • Proficient in locksmithing skills: Rekeying, Picking, and Installation of security hardware.

Clark Security Products – Will Call Manager
04.2007 - 07.2010
  • Supervised, managed, and maintained will call operations for over 200 Clark customers.
  • Accurately created and provided ordered products to customers in timely fashion.
  • Generated broad knowledge base of new mechanical and electronic security products.

Pechanga Resort & Casino- Locksmith
02.2004 - 04.2007
  • Helped administer installation and keying for security hardware during building expansion.
  • Maintained Schlage electrified hardware and employee credential programming
  • Rectify ongoing emergency hardware failures amongst entire facility.

Education

High School Diploma -

Clairemont High School
San Diego, CA
06.1995

Skills

  • Panic bar installation
  • Lock installation proficiency
  • Electronic lock programming
  • Access control systems
  • Door hardware installation
  • Installing new hardware
  • Master keying expertise
  • Lock repair
  • Keyless entry systems
  • Lock repair and maintenance
  • Commercial security consultation
  • Lock code generation
  • Key codes
  • Key duplication
  • Restricted keyway experience

Certification

  • Medeco High Security certification course - 2009-06
  • Proficiency with the following: Medeco, Schlage, Corbin, Best, Sargent, Kwikset

Languages

Chinese (Cantonese)
Native or Bilingual

Timeline

Facility Locksmith

UC San Diego Health
08.2016 - Current

Locksmith Technician

A-Advanced Locksmith
02.2016 - 08.2016

Grah Safe & Lock – Locksmith
07.2010 - 02.2016

Clark Security Products – Will Call Manager
04.2007 - 07.2010

Pechanga Resort & Casino- Locksmith
02.2004 - 04.2007

High School Diploma -

Clairemont High School

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