Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Chevella Jackson

Macon

Summary

Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort. Dynamic professional with extensive experience in patient care and sales, notably at Five Guys, where I enhanced team productivity and customer satisfaction. Proficient in venipuncture and effective communication, I excel in fast-paced environments, ensuring quality service and patient wellbeing while maintaining strict adherence to safety protocols.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Phlebotomist

Parachute Plasma
Thomaston
05.2024 - Current
  • Venipuncture
  • Plasma processing
  • Setting up and disconnecting donor machines
  • Screening donors
  • Samples

Sales

GEICO
Macon
02.2024 - 04.2024
  • Taking calls selling insurance
  • Helping customers with any insurance needs
  • Communication writing and verbal skills

Data Entry Clerk

UPS
Atlanta
09.2022 - 03.2023
  • I've worked in unload making sure the packages are handled properly.
  • I'm now working in the DA department which I just for the correct labels making sure the packages are delivered to the correct address.
  • I've become a hazmat auditor since September of 2023.
  • Sorting packages throughout the warehouse

Patient Care Aide

PATIENT CARE
Macon
08.2011 - 08.2022
  • Improved patient wellbeing by assisting with exercises, physical therapy, or taking walks around facility.
  • Attended to comfort of patients by adjusting bed settings, completing timely turns, and repositioning individuals with utmost care.
  • Maintained patients' hygiene by assisting with baths and toileting.
  • Monitored intake of food and medication and alerted staff to deterioration in patient conditions.
  • Kept up with patient room cleaning requirements and checked in with patients to monitor vital signs.
  • Transported patients by wheelchair or rolling bed between care and examination rooms.
  • Communicated with physicians, nurses, and other caregivers to exchange information about patient conditions, treatment plans, and activities.
  • Maintained confidentiality concerning treatment and personal information.
  • Disinfected patient rooms, bathrooms and examination areas to prevent disease spread.
  • Helped patients with daily living requirements by bathing, dressing and assisting with mobility needs.
  • Resupplied patients with personal hygiene items like towels, soap and toilet paper.
  • Responded appropriately to symptoms and behavior.

Shift Manager

Five Guys
Macon
11.2009 - 10.2011
  • Coordinated work handoffs and schedules with other Shift Managers.
  • Evaluated performance of associates and mentored underperforming employees on ways to improve.
  • Analyzed productivity reports to manage overall performance.
  • Supervised hourly and temporary personnel, providing work direction and reviewing work processes.
  • Reported losses, employee behavioral issues, customer complaints, and other significant issues to upper-level management.
  • Developed and maintained effective working relationships with team members, management, and customers to boost company productivity and morale.
  • Addressed and resolved customer inquiries and complaints and engaged with customers to determine satisfaction levels.

Warehouse Worker

Crown Candy
Macon
01.2004 - 07.2008
  • Worked in a Candy warehouse
  • Loaded and unloaded merchandise
  • Organized materials
  • Working at a fast pace
  • Keeping area clean
  • Candy packer

Education

Online course - Certified medical assistant

1 On 1 Technical College
Phenix City, AL
08-2025

GED -

Earnest Saloom Academy
Macon, GA

Skills

  • Meal Preparation
  • Memory care
  • Communication skills
  • Microsoft Word
  • Laundry
  • Organizational skills
  • Bed preparation
  • Patient hygiene management
  • Patient observation
  • Family communication
  • Transport patients
  • Medication administration
  • First aid and CPR
  • Light housekeeping
  • Clinical documentation
  • Emotional support
  • Mobility assistance
  • Packaging
  • Computer skills
  • Sales
  • Home Care
  • Time management
  • Microsoft Excel
  • Microsoft Office
  • Food Preparation
  • Medical terminology
  • Patient Care
  • Senior care
  • Alzheimer's Care
  • Supervising Experience
  • Caregiving
  • Documentation review
  • Manufacturing
  • Infection Control Training
  • Assembly
  • Dementia Care
  • Medical office experience
  • Customer service
  • Venipuncture
  • Patient monitoring
  • Data entry
  • Effective communication
  • Record management
  • Team collaboration
  • Patient preparation
  • Capillary puncture
  • Donor screening
  • Personal protective equipment usage
  • HIPAA compliance
  • Specimen labeling procedures
  • Blood collection techniques
  • Sample and specimen collection
  • Communication
  • Sample storage
  • Infection control
  • Specimen collection and storage
  • Order of draw
  • Patient care
  • Hemoglobin testing

Certification

  • CPR Certification, Present
  • Certified phlebotomist, 03/01/25 to 03/31/28

References

References available upon request.

Timeline

Phlebotomist

Parachute Plasma
05.2024 - Current

Sales

GEICO
02.2024 - 04.2024

Data Entry Clerk

UPS
09.2022 - 03.2023

Patient Care Aide

PATIENT CARE
08.2011 - 08.2022

Shift Manager

Five Guys
11.2009 - 10.2011

Warehouse Worker

Crown Candy
01.2004 - 07.2008

Online course - Certified medical assistant

1 On 1 Technical College

GED -

Earnest Saloom Academy

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Chevella Jackson