Chevelle Kahooilihala

• Assisted clients with daily living activities, promoting independence and comfort.
• Provided companionship and emotional support, enhancing overall well-being of clients.
• Learned and implemented safety protocols to ensure a secure environment for clients.

• Assisting clients with scheduling appointments, calling in prescriptions, organizing medication, arranging taxi service for client, and updating insurance worker.

• Trained new staff on store policies, product knowledge, and effective customer service techniques.
• Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
• Communicated effectively with colleagues at all levels of the organization, fostering teamwork and promoting a positive work atmosphere.
• Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and exceeding expectations whenever possible.
• Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
• Answered phone calls and directed it to the right center or took the call myself and help the guest to the best of my knowledge.