CHEVON GRANT
Rockville,US
Summary
I build and strengthen vendor networks by recruiting strong subcontractors, improving operational workflows, and designing practical systems that help teams stay ahead of issues. I've expanded trade coverage across multiple states, created tools that make project work smoother, and led improvements that strengthen vendor communication and turnaround times. The vendor network I've built and managed now supports over $9M in annual project revenue.
Overview
8
8
years of professional experience
Work History
Vendor Acquisition & Operations Manager
Hassle Free Home Services
Rockville, Maryland
11.2023 - Current
- I lead the acquisition, onboarding, and performance management of our subcontractor network, overseeing vendor relationships across MD, DC, VA, NJ, CT, and Long Island.
- Engineered Hassle Free's vendor acquisition engine-outreached to 500+ subcontractors, secured 160 strategic vendor partnerships, and positioned the company as a preferred service partner; the network I built now supports $9M+ in annual project revenue across 40+ trades.
- Recruited and onboarded 100+ vendors, eliminating all major coverage gaps and expanding capacity across all service areas.
- Supported launch of four new markets (NJ, VA, CT, Long Island) by sourcing foundational vendors and stabilizing early workflows.
- Redesigned vendor dashboards and RFQ workflow panels, improving visibility, accuracy, and routing logic across 5,000+ RFQs.
- Created the company's vendor grading system; 90% of vendors on improvement plans showed measurable gains.
- Improved vendor response and estimate turnaround times by ≈30% through workflow controls and proactive management.
- Authored a multi-state vendor market launch playbook standardizing acquisition sequencing and operational readiness.
- Identified, repositioned, or removed 20 underperforming vendors, improving service reliability and communication standards.
- Led corrective action routines addressing job-site quality, professionalism, and estimate accuracy.
- Partnered with Home Managers and Member Services to eliminate bottlenecks and distribute work more evenly.
Project Manager
New Paradigm Projects
Rockville, Maryland
02.2022 - 10.2023
- Delivered 30-40 residential construction projects per month through strong cross-functional collaboration.
- Managed $4M in exterior project work, with 95% delivered under budget and on time.
- Reduced project lead times company-wide by 50% within three months.
- Reduced post-installation issue resolution time by 75% and estimate creation time by 30%.
Talent Experience Coordinator (Temporary)
Inteleos
Remote
11.2021 - 01.2022
- Managed employee records, scheduling, and compliance workflows.
- Coordinated senior-level interviews and supported department-wide HR operations.
Program Coordinator
The Bowery Mission / Mont Lawn Camp
New York & Bushkill
11.2017 - 06.2021
- Recruited, onboarded, and supervised 75-100 seasonal staff annually.
- Developed recruiting strategies and managed staff performance in a high-pressure residential environment.
Education
A.A. - Human Services
Nassau Community College
Skills
- Vendor Acquisition & Trade Sourcing
- Operational Systems & Workflow Design
- Risk Assessment & Process Optimization
- Budgeting & Cost Control
- Quality Control & Vendor Grading
- Change Management & Corrective Action
- Multi-State Market Expansion
- Airtable
- CompanyCam
- Excel/Sheets
Education Certifications
- A.A. Human Services (Summa Cum Laude), Nassau Community College
- PMP Certification, In Progress, 06/01/26
Qualifications Summary
Broad experience planning, coordinating, managing, overseeing, and budgeting residential construction and subcontractor-driven projects., Clear, consistent communication across multiple exterior remodeling and home-service trades., Strong operational discipline and detail management., Leadership in vendor performance, quality control, and process improvement.
Timeline
Vendor Acquisition & Operations Manager
Hassle Free Home Services
11.2023 - Current
Project Manager
New Paradigm Projects
02.2022 - 10.2023
Talent Experience Coordinator (Temporary)
Inteleos
11.2021 - 01.2022
Program Coordinator
The Bowery Mission / Mont Lawn Camp
11.2017 - 06.2021
A.A. - Human Services
Nassau Community College