Cheyann Churchill
Reno,NV
Summary
Being knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable and dedicated.
Overview
6
6
years of professional experience
Work History
Behavioral Health Technician
WellCare
10.2021 - Current
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds to check on residents.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Searched resident belongings prior to and during stays.
- Prepared and submitted daily reports to management.
- Taught clients how to complete basic household chores and prepare food.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Administered medications to relieve symptoms and monitor effects on clients.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
Cashier
Raley's Supermarket
03.2017 - 06.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Tallied cash drawer at beginning and end of each work shift.
- Handled cash with high accuracy and took care to check bills for fraud.
- Lifted up to 150 pounds at once and used forklift to move heavier loads
- Identified and resolved discrepancies and errors in customer accounts.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Monitored self-checkout systems and provided help in resolving complex problems.
Education
High School Diploma -
North Valleys Hight School
Reno, NV06.2017
Skills
- Best Practices and Standards
- Medication Side Effect Knowledge
- Activities of Daily Living Management
- Mental Health Care
- Excellent Customer Service Skills
- Admitting and Discharging
- Hygiene Support
- Supporting Daily Living Needs
- Team Meetings
- Skill-Building Exercises
Timeline
Behavioral Health Technician
WellCare
10.2021 - Current
Cashier
Raley's Supermarket
03.2017 - 06.2019
High School Diploma -
North Valleys Hight School
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