Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheyann Haines

Tampa

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

8
8
years of professional experience

Work History

Barista

Steep Station
12.2024 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Used EPOS system to accurately enter orders and process payments.
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Apartment Leasing Agent

Willow Brooke Apartments
07.2022 - 12.2024
  • Assisted Prospective Tenants in paperwork completion and other Logistics to facilitate smooth move-in processes.
  • Kept Records accurate, detailed and fully compliant with reporting requirements with state, local, and federal housing requirements.
  • Greeted clients, showed units to prospective Tenants, and Prepared Leases
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.

Crew Member

Chipotle Grill
01.2020 - 05.2022
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Cashier

Winn Dixie Supermarket
04.2017 - 11.2019
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

West University Charter School
11602 N 15th St
10-2023

Skills

  • Documentation management
  • Business processes and procedures
  • Lease administration
  • Drawer balancing
  • Retail merchandising
  • POS system operations

Timeline

Barista

Steep Station
12.2024 - Current

Apartment Leasing Agent

Willow Brooke Apartments
07.2022 - 12.2024

Crew Member

Chipotle Grill
01.2020 - 05.2022

Cashier

Winn Dixie Supermarket
04.2017 - 11.2019

High School Diploma -

West University Charter School

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