Cheyanne Baker
Norman,OK
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Norman Regional Hospital
08.2024 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Enhanced customer experience by crafting customized beverage orders to meet individual preferences.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Shop Manager
Dutch Bros. Coffee
09.2021 - 07.2024
- Oversaw daily coffee shop operations according to company policies.
- Delivered exceptional levels of customer service by expertly training and managing staff.
- Organized staff meetings to address any concerns, share updates, and foster open communication among team members.
- Fostered a culture of excellent customer service, resulting in increased repeat business.
- Improved overall store cleanliness, enhancing the customer experience and garnering positive reviews.
- Inspected coffee shop regularly for safety, healthy code, or maintenance concerns.
Health Officer
Cazadero Performing Arts Camp
08.2023 - 08.2023
- Maintained a clean and organized infirmary, promoting a sterile environment and reducing infection risks.
- Ensured timely intervention for illnesses or injuries, coordinating with onsite healthcare team members.
- Managed sensitive situations involving homesickness or mental health concerns with empathy and professionalism.
- Documented all medical interactions, maintaining accurate records for future reference and compliance purposes.
- Administered medications to campers accurately, ensuring proper dosage and adherence to schedules.
- Provided emergency first aid to injured campers swiftly, minimizing further complications or harm.
Food Service Worker
OU Housing and Food
08.2020 - 05.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Education
No Degree - Certified Nursing Assistant
Moore Norman Technology Center
Moore, OK01-2025
Bachelor of Science - Health And Exercise
University of Oklahoma
Norman, OK05-2024
High School Diploma -
Sheldon High School
Sacramento, CA05-2020
Skills
- Time management
- Adaptable and flexible
- Attention to detail
- Active listener
- Organizational skills
- Multitasking Abilities
- Hospitality and professionalism
Certification
- Basic Life Support Certification (BLS)
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT).
- ServSafe Food Handler's Certification
Timeline
Barista
Norman Regional Hospital
08.2024 - Current
Health Officer
Cazadero Performing Arts Camp
08.2023 - 08.2023
Shop Manager
Dutch Bros. Coffee
09.2021 - 07.2024
Food Service Worker
OU Housing and Food
08.2020 - 05.2022
- Basic Life Support Certification (BLS)
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT).
- ServSafe Food Handler's Certification
No Degree - Certified Nursing Assistant
Moore Norman Technology Center
Bachelor of Science - Health And Exercise
University of Oklahoma
High School Diploma -
Sheldon High School
Similar Profiles
Brianna MaloneBrianna Malone
Primary Care Clerk at Norman Regional HospitalPrimary Care Clerk at Norman Regional Hospital
Wesley J. CosseyWesley J. Cossey
Chest Pain/MI Abstractor Analyst at Norman Regional HospitalChest Pain/MI Abstractor Analyst at Norman Regional Hospital
Yara SuleimanYara Suleiman
Volunteer at Norman Regional HospitalVolunteer at Norman Regional Hospital