Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Cheyanne Moore

Cheyanne Moore

North Hollywood

Summary

Driven and detail-oriented professional with expertise in account management, administrative support, and social media strategy. Proven ability to foster strong client relationships and streamline operations. Adept at navigating both corporate and creative environments to deliver exceptional results.

Overview

7
7
years of professional experience

Work History

Digital Content Marketing Manager

Barely Creative Design Studio/ Nine Knives Game
09.2024 - Current
  • Plan and execute social media campaigns around game releases, updates, events, or promotions.
  • Maintain a consistent tone and messaging across all social media platforms to align with brand identity.
  • Interact with followers, answer questions, run polls, and create challenges to build a dedicated fanbase.


Assistant Account Manager

Is Clinical
08.2022 - Current
  • Maintains customer accounts and records account information through Salespad, Salesforce, Smartsheet, and Magento.
  • Manages high-profile corporate accounts, including Life Time Fitness and Blue Mercury, fostering strong client relationships and driving satisfaction.
  • Provides support to the sales team as directed by management, leveraging knowledge of Salesforce conversions to enhance the team's effectiveness.

Executive Assistant

Capitol Records
05.2022 - 06.2022
  • Managed schedules, travel arrangements, and expenses for the CFO and EVP of Commercial Marketing, coordinated conference calls, maintained calendars, and proactively managed their time to optimize productivity.

Shift Lead

Starbucks
04.2018 - 04.2022
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

Bachelor of Science - Business Management

San Francisco State University
San Francisco, CA
05.2001 -

Skills

  • Customer Relationship Management
  • Social Media Management
  • Data Analysis and Reporting
  • Proficient in Microsoft Office and Google Suite
  • Team Leadership and Mentorship

Accomplishments

  • Murphy, Sandra, "Writing to Make an Impact," 2020 (p. 106-107).
  • Certificate in Fellowship from President's Leadership Fellows Program at San Francisco State.
  • “I’m Alive with Chey” (Solo Podcast, available on all digital streaming platforms).
  • “Friends Like Us” (Joint Podcast, available on all digital streaming platforms).

Timeline

Digital Content Marketing Manager

Barely Creative Design Studio/ Nine Knives Game
09.2024 - Current

Assistant Account Manager

Is Clinical
08.2022 - Current

Executive Assistant

Capitol Records
05.2022 - 06.2022

Shift Lead

Starbucks
04.2018 - 04.2022

Bachelor of Science - Business Management

San Francisco State University
05.2001 -
Cheyanne Moore