Dedicated full-time student pursuing a psychology degree with a focus on military applications. Experienced Army soldier with a commitment to serving and supporting fellow service members. Actively seeking to integrate psychological expertise into military operations to enhance mental health support. Proven ability to balance academic, military, and part-time work responsibilities effectively.
Overview
6
6
years of professional experience
Work History
Security Ambassador
Contemporary Services Corporation
Middletown
09.2024 - Current
Maintaining crowd management for concerts, college events, National sporting events, VIP events, festivals, and conventions
Providing event safety protocols
Providing crowd control by managing large groups of people directing them to designated areas avoiding overcrowding
Scanning tickets, Identifications, and conducting pat downs to ensure only authorized personnel enter restricted areas
Providing Customer Service by answering questions, providing directions, and helping guests with any issues they might have
Being attentive of my surroundings, observing for potential security threats, checking bags, suspicious behavior, and reporting incidents to supervisors
Assisting in evacuation procedures and coordination with emergency services if necessary
Specialist
Department Of Defense
Queens
08.2019 - Current
A combat-trained leader served in coherence with military practices and exhibited honor, and dedication
Perform night patrols in assigned areas
Handle combat missions with expertise and precision
Leading high morale amongst groups despite formidable external forces
First-aid and safety trained with a high degree of situational awareness
Making sure equipment, materials, and systems are available, and functioning for other units missions
Serve as a committed and reliable member of a team
Resolve crisis situations while maintaining safety, law, and order
Assisted in the protection and transition of Afghan refugees transitioning to America for safety in Wisconsin 2021
Sales and Customer Service Agent
Holt Dynamics
Newington
10.2024 - 12.2024
Skilled in industry trends being well established on the latest consumer needs and developing a cutting edge against fellow competitors
Conducting door to door sales
Establish and maintain long lasting clientele relationships with customer accounts by developing a sense of trust and reliability
Prepare proposals, reports, and presentations developing product value
Generating new sales leads daily
Setting and committing to weekly sales goals
Attending daily and weekly meetings to keep up to date with new product services and promotions available
Document all customer interactions and report to management staff with trends and areas of improvement to increase sales revenue and customer customer satisfaction
Monitoring clients personal accounts by becoming personalized account managers
Attending quarterly training sessions and events to enhance my skills
Conducting and participating in teach backs to enhance teacher/student learning dynamics
Conducting interviews to find prospective future leaders
Warehouse Associate
Amazon Warehouse
Windsor
10.2022 - 03.2024
Preparing and receiving customer orders
Organizing stocks and maintaining inventory in an orderly manner
Ensure products meet quality requirements
Process, Pack, and ship packages in a timed fashion
Examine incoming and outgoing shipments
Inspect products for defects and damages
Education
Associate of Arts - Psychology
Capital Community College
Hartford, CT
Skills
Multitasking abilities
Troubleshooting and problem solving
Customer service
Goal setting
Public safety
Written and oral communication
Interpersonal skills
Leadership and teamwork
Teaching expertise
Attention to detail
Patrolling skills
Microsoft Office proficiency
Compliance demonstration
Persuasion techniques
Product knowledge
Adaptability
Integrity
Languages
English
Some Spanish
Affiliations
wellness walks
working out
painting
cooking
Accomplishments
Secretary of my church youth group board
Timeline
Sales and Customer Service Agent
Holt Dynamics
10.2024 - 12.2024
Security Ambassador
Contemporary Services Corporation
09.2024 - Current
Warehouse Associate
Amazon Warehouse
10.2022 - 03.2024
Specialist
Department Of Defense
08.2019 - Current
Associate of Arts - Psychology
Capital Community College
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