CHEYANNE RICHARDSON
Henderson,NV
Summary
Professional advisor with strong focus on achieving results and fostering team collaboration. Skilled in strategic planning, problem-solving, and client relationship management. Known for adaptability and reliability in dynamic environments. Prepared to deliver impactful solutions and drive success in any advisory role.
Overview
9
9
years of professional experience
Work History
Advisor
Best Buy
Henderson, NV
08.2024 - Current
- Assist customers in several different work stations, whether it’s answering questions or helping place orders for new appliances/products.
- Standard customer service interactions such as processing returns and exchanges.
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
Guest Experience Associate/ Cashier
M&M World Las Vegas
Las Vegas
10.2019 - 08.2024
- My primary responsibility was to ring up guests as a cashier
- But my role also included helping restock the merchandise/apparel as needed, checking the quality of the products we were offering, and providing top tier guest service to each and every person
- -Was selected by management to train new associates in several different work stations
Sales Cashier/ Stock Associate
Hot Topic
02.2019 - 03.2020
- My role at this job was to ring up guests in a timely manner, as well as help assist with the fitting room and opening display cases
- I would also help open and sort through boxes when we received shipment, and move the fixtures and displays when given instruction to from corporate
Customer Service Representative: Airbnb Team Coordinator
Sutherland Global Services
06.2016 - 11.2018
- As a Team Coordinator, it was my responsibility to oversee my team of roughly 20 associates and monitor their calls to ensure they were resolving all of the community member’s issues
- -In addition to assisting my Lead with the rest of the team, I had to take my own inbound calls and help with issues such as: answering any and all questions the guest/host would have, setting up their profile and listing, and even helping with issues that may arise during their trip
Education
High School Diploma - undefined
Foothill High School
06.2015
Skills
- HIGHLY ORGANIZED AND INDEPENDENT; ABLE TO EFFECTIVELY COORDINATE TASKS TO ACCOMPLISH PROJECTS WITH TIMELINESS AND CREATIVITY I WORK WELL WITH OTHERS IN ANY TYPE OF ENVIRONMENT I AM ALSO SKILLED AT MULTITASKING
Timeline
Advisor
Best Buy
08.2024 - Current
Guest Experience Associate/ Cashier
M&M World Las Vegas
10.2019 - 08.2024
Sales Cashier/ Stock Associate
Hot Topic
02.2019 - 03.2020
Customer Service Representative: Airbnb Team Coordinator
Sutherland Global Services
06.2016 - 11.2018
High School Diploma - undefined
Foothill High School