- Pursuing a career in Medical Aesthetics
- Cooking
- I enjoy helping others and giving back to the community
- Bible Study
- Travel
- Character Development
- Positive Relationship Building
Cheyanne Taylor
Tavares
Summary
Results-driven customer service representative known for strong complaint resolution and team collaboration skills. Experienced in creating positive customer experiences and improving service protocols to enhance overall satisfaction.
Overview
2026
2026
years of professional experience
Work History
Cashier
Publix
Eustis, FL
2022 - 2024
Customer Service Staff
Publix
Eustis, FL
2024 - Current
- Processed transactions accurately using point-of-sale systems.
- Assisted customers with inquiries and resolved issues promptly.
- Maintained product knowledge to provide accurate information to customers.
- Collaborated with team members to enhance customer service delivery.
- Implemented feedback mechanisms to improve customer satisfaction.
- Supported training of new staff on service protocols and systems.
- Managed high call volume while maintaining a professional demeanor, ensuring timely assistance for all customers.
- Developed rapport with customers through friendly communication, building trust in the brand and promoting loyalty.
- Ensured strict adherence to organizational policies regarding privacy, security, and overall customer safety during all interactions
Education
No Degree -
Tavares High School
Tavares, FL05-2026
Skills
- Customer focus/education
- Brand Representation
- Team Collaboration
- Customer relations
- Building Rapport
- Relationship Building
- POS systems expert
- De-escalation techniques/ Escalation Management
- Retail store support
- Customer service
- Money handling
- Complaint Handling
Affiliations
- Member of First Baptist Church of Umatilla
Interests
Timeline
Cashier
Publix
2022 - 2024
Customer Service Staff
Publix
2024 - Current
No Degree -
Tavares High School