Cheyanne M. Nelson

Directed team operations as Project Management Lead

• Manage ticket requests and allocate workloads
• Cultivate accountability within the team to adhere to deadlines consistently
• Communicate project progress to internal and external customers.
• Initiate process improvements to streamline workflows and boost efficiency.

Serve as the primary point of contact for DS SDS Global Supply Chain Supplier Assessment Management Administration (SAMS)

• Execute rapid‑turn‑around requests to modify and maintain approval workflows, reassign approvers, and perform actions on their behalves.
• Orchestrate daily communications—including status updates, escalation notices, and deadline reminders—to keep stakeholders informed and aligned.
• Consistently met or exceeded leadership‑defined timelines and ensuring uninterrupted assessment processing.

Designed, built, and now administer the DS SDS Global Supply Chain SharePoint ecosystem

• Executed a seamless migration of all legacy content to the new architecture, and provide ongoing maintenance and enhancements
• Created a centralized GSC home page that consolidates high‑visibility links and frequently used resources, dramatically improving discoverability, streamlining cross‑team collaboration, and reducing time spent searching for critical information.

• Utilized Power Automate to create a more efficient communication method currently being used to automatically relay memos from leadership to all Global Supply Chain staff.
• Curated monthly Digital Transformation Newsletters to inform Global Supply Chain employees of new tools, trainings, and upcoming process changes during the transition to S/4.
• Created an SP GSC Engineering Toolbox SharePoint site for requestors across all programs that functions as a one-stop-shop for GSC process guides/resources, as well as a Qualtrics survey to monitor program feedback.
• Built a "Find Your GSC POC" Power App to assist program requestors in locating the appropriate GSC contact to assist them through the procurement process.

• Worked closely with engineers and stakeholders to outline requirements and create purchase requests for software needed in production process.
• Curated LOB reports using SAP to track PRs/POs from cradle to grave and provide regular status updates to stakeholders during weekly LOB meetings.
• Developed accurate monthly forecasts of spending for materials and services required to support production and ensure effective management of company finances.
• Implemented changes to the software planning process to increase first pass yield and GSC cycle time.
• Created training for ICBM/Sentinel planning teams on use of the Infrastructure Approval Tool and software approval/ordering processes.

• Served as the lead Head Start representative on the public school's Early Childhood Development Committee and managed multiple projects. Proposed the use of SWOT analyses to identify student performance gaps and used that data to develop initiative plans for students transitioning from Head Start to Kindergarten.
• Gathered data daily to document and curate reports on students’ cognitive, social-emotional, and physical capabilities using GOLD software.
• Utilized data regularly to identify opportunities where meaningful adjustments to processes could be made in order to better accommodate each individual based on their strengths and weaknesses.

• Created an online repository to organize and store documentation on the progress of special education students. The repository contained regular progress reports, data charts, and student work samples that all staff could access and use to monitor student growth and adjust instructional content/strategies as needed.
• Served as the lead paraprofessional in a school-wide initiative to standardize intervention instruction by training newly hired paraprofessionals on effective intervention strategies.

• As the only staff member with experience teaching older students, I created an online toolbox for my fellow teachers containing a lesson plan repository, materials, and strategy resources in support of a school-wide initiative to increase retention rates of teenage classes.
• Served as a lead on the continuous improvement committee, driving impactful changes by developing and implementing targeted training sessions for fellow staff.
• Developed and lead a new series of promotional classes for prospective students, which yielded above average sign up rates.

• Collaborated with management to establish a streamlined ticketing system that facilitated both client appointment booking and collection of client feedback.
• Conducted comprehensive data analysis monthly on client feedback, resulting in insightful reports that guided strategic improvements to the writing center's services.
• Facilitated and lead staff meetings to enhance collaboration and implement effective process enhancements.
• Developed and delivered virtual/in person trainings to large groups of Doane students to improve their skills on a wide range of writing/researching techniques.

• Multitasked across multiple projects and assignments, managed competing priorities and met deadlines in a fast-paced and dynamic environment.
• Contributed articles, interviews, and multimedia pieces that demonstrated ability in covering diverse topics, efficiently managing projects, and coordinating editorial tasks to ensure seamless publication processes.
• Collaborated with other journalists and editorial staff to ensure that content was accurate, timely, and met the newspaper's standards for quality and style.