Cheyene Grow
Newmarket,NH
Summary
Seeking a company where I can grow both professionally and personally.
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations, and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with a friendly and approachable demeanor.
Experienced with cash handling, customer service, and maintaining inventory in a gas station environment. Utilizes effective communication and problem-solving skills to enhance customer satisfaction—track record of reliability and flexibility in meeting changing operational needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
01.2025 - 04.2025
- Crafted high-quality beverages following standardized recipes and techniques.
- Delivered exceptional customer service by engaging with customers and addressing inquiries.
- Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
- Trained new baristas on beverage preparation, equipment usage, and customer interaction protocols.
- Operated espresso machines and other equipment efficiently to maximize productivity during peak hours.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Cashier
Altown
09.2024 - 11.2024
- Processed cash and card transactions accurately and efficiently.
- Maintained organized checkout area, ensuring cleanliness and product availability.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new cashiers on register operations and customer interaction protocols.
- Collaborated with team members to streamline checkout procedures, enhancing overall efficiency.
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register, ensuring accurate balancing at end of shifts.
- Assisted customers with inquiries and resolved issues promptly.
- Maintained cleanliness and organization of store environment.
- Implemented promotional displays to enhance product visibility and sales.
- Trained new cashiers on operational procedures and customer service standards.
- Developed strategies to improve checkout speed and enhance customer satisfaction.
- Balanced cash registers at the end of each shift, confirming accurate accounting of all transactions.
Cashier/Assistant Manager/Customer Service Representative/Bakery Clerk
Market Basket
08.2020 - 08.2024
- Training new employees
- Count cash, make exact change, and balance the cash drawer at the end of each shift
- Handle cash, credit card, and personal check transactions accurately and efficiently
- Assisting customers with their shopping needs
- Provide excellent customer service to all customers
- Process Returns and exchanges
- Stock shelves and put away overstock
- Bi-yearly grocery inventory
- Take cake orders
- Decorate cakes for customers
- Package food for customer purchases
- Quarterly bakery inventory
Sales Associate/Cashier
Spirit Halloween
09.2023 - 11.2023
- Stock shelves and put away overstock
- Assist with closing
- Set up of inventory for the season
- Assist customers with their questions and concerns
- Handle cash and credit card transactions accurately and efficiently
- Assembled displays (i.e. animatronics)
Collision Repair Intern
Mick Body Works and Truck Repair
06.2023 - 08.2023
- Repair vehicle body damage
- Paint finished parts
- Measure paint mixtures & mix paint for jobs
- Sanding body filler for repairs
- Rust Repair
- Interior & exterior vehicle detailing
Education
High School Diploma - English, Math, History, French, Science, Art, Heath, Physical Education
R. W. Traip Academy
Kittery, ME06.2024
Certificate of Completion - Auto Collision Repair
Sanford Regional Technical Center
Sanford, ME06.2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Team leadership
- Adaptive and creative
- Cash register operation
- Decision-making
- Espresso machine operation
- Safe food handling
- Beverage preparation
- Excellent memory
- Safe food handling practices
- POS systems
- Food preparation
- Menu memorization
- POS system operation
- Hospitality service expertise
- Coffee machinery
- Professional demeanor
- Quality control
- Inventory management
- New hire training
- Drink customization
- Espresso preparation
- Up-selling
- Food running
- Excellent math skills
- FLUENT IN [LANGUAGE]
Accomplishments
- Resolved product issue through consumer testing.
- Trained and mentored 20 employees.
- Supervised a team of 20 staff members.
Certification
- High School Diploma
- Auto Collision Repair - Certificate of Completion
- ASE – Entry Level – Collision – Painting and Refinishing, 2026-04-24
- S/P2
- Automotive Lift Institute – Lifting it Right: School Edition
- Collision Repair Safety
- I-CAR
- Hazardous Material Storage and Disposal
- Hazardous Airborne Pollutant Reduction
- Hazardous Materials, Personal Safety, and Refinish Safety
- Intro to Personal Safety
- Intro to Industry Repair Terms
- Intro to Safety Systems
- Intro to Mechanical Systems
- Intro to Mechanical Repair Terms and Vehicle Protection
- Intro to Refinishing and Corrosion Protection – Part 1
- Intro to Refinishing and Corrosion Protection – Part 2
- Surface Preparation and Masking
- Plastic and Composite Repair
- Waterborne Products, Systems, and Application
- Cosmetic Straightening Steel
- Corrosion Protection
- Movable Glass
- Removing and Installing Exterior Trim, Pinstripes, and Decals
- Detailing
- Removing and Installing Hardware Interior Trim
- Automotive Lighting
- Vehicle Technology and Trends 2016
- End of Program Exam – Refinish ProLevel 1
- End of Program Exam – Non-Structural ProLevel 1
- Refinishing Supplement
- Non-Structural Supplement
- Bolted-On Exterior Panels – Part 1
- Bolted-On Exterior Panels – Part 2
- Vehicle Construction Material Types
- Automotive Foams
Awards
Academic Excellence in Conceptual Physics, 2020-2024
Languages
English
Full Professional
French
Elementary
Timeline
Barista
Starbucks
01.2025 - 04.2025
Cashier
Altown
09.2024 - 11.2024
Sales Associate/Cashier
Spirit Halloween
09.2023 - 11.2023
Collision Repair Intern
Mick Body Works and Truck Repair
06.2023 - 08.2023
Cashier/Assistant Manager/Customer Service Representative/Bakery Clerk
Market Basket
08.2020 - 08.2024
Certificate of Completion - Auto Collision Repair
Sanford Regional Technical Center
High School Diploma - English, Math, History, French, Science, Art, Heath, Physical Education
R. W. Traip Academy