Cheyenna Campbell
Marlinton
Summary
Dedicated housekeeping executive with significant experience in managing large cleaning teams, ensuring high standards of cleanliness, and improving guest satisfaction. Skilled in staff training, scheduling, and budgeting. Strengths include strategic planning, team leadership, and process improvements that result in operational efficiency. Have consistently delivered improved customer satisfaction ratings through attention to detail and a focus on exceptional service quality. Also, polite and calm in any situation. Always eager to learn and improve.
Overview
1
1
year of professional experience
2020
2020
years of post-secondary education
Work History
Housekeeping
Seneca State Forest
Dunmore
04.2025 - Current
- Managed housekeeping staff by setting tasks, monitoring progress, providing guidance, resolving issues.
- Coordinated with housekeeping staff regarding cabin availability status updates.
- Maintained records of all maintenance requests related to housekeeping services.
Drive-Thru Cashier
Wendys
Lewisburg
11.2024 - 03.2025
- Processed customer orders efficiently at busy drive-thru window.
- Handled cash transactions accurately and securely during shifts.
- Provided friendly and prompt service to enhance customer experience.
Medical Receptionist
Community Care Of West Virginia
Green Bank
05.2024 - 11.2024
- Greeted patients and visitors warmly upon arrival at the medical facility.
- Scheduled and confirmed patient appointments using electronic health record systems.
- Managed patient check-in and check-out processes efficiently each day.
Education
Pocahontas County High School
Dunmore, WVSkills
- Staff management
- Cash handling
- Appointment scheduling
- Maintenance tracking
- Positive personality
- Optimistic
- Reliable
- Team collaboration
- Communication skills
Timeline
Housekeeping
Seneca State Forest
04.2025 - Current
Drive-Thru Cashier
Wendys
11.2024 - 03.2025
Medical Receptionist
Community Care Of West Virginia
05.2024 - 11.2024
Pocahontas County High School