Haydee Mercado
Ocala,FL
Overview
2026
2026
years of professional experience
Work History
Housekeeping
VA Outpatient Clinic
- Conducted post-project evaluations to identify areas for improvement and implemented changes as needed for future projects.
- Streamlined onsite operations for increased efficiency, implementing new processes and organizational systems.
- Monitored project progress closely, making adjustments as necessary to keep timelines on track without sacrificing quality or safety standards.
- Ensured accurate documentation of all aspects of each project was maintained throughout the duration of the assignment.
- Collaborated with other departments within the organization to share knowledge and resources as needed for better overall efficiency.
- Resolved conflicts among team members, fostering a positive work environment conducive to productivity.
On-site Manager
AES Staffing
Ocala, FL
02.2018 - 07.2025
- Conducted post-project evaluations to identify areas for improvement and implemented changes as needed for future projects.
- Streamlined onsite operations for increased efficiency, implementing new processes and organizational systems.
- Monitored project progress closely, making adjustments as necessary to keep timelines on track without sacrificing quality or safety standards.
- Ensured accurate documentation of all aspects of each project was maintained throughout the duration of the assignment.
- Collaborated with other departments within the organization to share knowledge and resources as needed for better overall efficiency.
- Resolved conflicts among team members, fostering a positive work environment conducive to productivity.
Manager
Quiznos Subs
Mayaguez PR
04.2000 - 07.2013
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
Office Administrator
Instituto De Banca
Mayaguez06.2010
Skills
- Laundry and housekeeping
- Facilities housekeeping
- Laboratory housekeeping
- Housekeeping excellence
- Team leadership
- Customer service
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
- Goal setting
- Documentation and reporting
- Shift scheduling
- Workforce management
Languages
English
Native or Bilingual
Timeline
On-site Manager
AES Staffing
02.2018 - 07.2025
Manager
Quiznos Subs
04.2000 - 07.2013
Housekeeping
VA Outpatient Clinic
Office Administrator
Instituto De Banca