CHEYENNA LAIKEN SKINNER
Portsmouth,Ohio
Summary
Dedicated and dependable professional with experience in healthcare operations, customer service, retail, food service, and floral design. Strong communication, organizational, and problem-solving skills with the ability to thrive in fast-paced environments. Committed to providing exceptional service, maintaining accuracy, and building positive relationships with customers, patients, and team members.
Overview
6
6
years of professional experience
Work History
Operations Specialist
Adapt Health
03.2026 - Current
- Assist patients and healthcare providers with medical equipment and service needs.
- Coordinate orders, documentation, and insurance verification processes.
- Maintain accurate patient records and perform data entry.
- Provide exceptional customer service while resolving patient concerns.
- Collaborate with healthcare professionals to ensure timely delivery of equipment and services.
Florist
Boney Flower & Vine
07.2025 - 03.2026
- Designed and arranged custom floral bouquets and displays.
- Assisted customers with product selection and special orders.
- Maintained inventory and ensured freshness of floral products.
- Prepared floral arrangements for weddings, funerals, and special events.
- Delivered excellent customer service in a retail setting.
Server
The Scioto Ribber
12.2020 - 07.2025
- Provided outstanding customer service in a high-volume restaurant environment.
- Accurately took and delivered food and beverage orders.
- Processed customer payments and balanced transactions.
- Worked closely with kitchen staff to ensure timely service.
- Maintained a clean, organized, and welcoming dining area.
- Built strong relationships with customers through friendly and efficient service.
Fuel Clerk
Kroger
03.2020 - 12.2020
- Assisted customers with fuel purchases and general inquiries.
- Operated cash registers and processed transactions accurately.
- Maintained cleanliness and safety standards at the fuel center.
- Stocked merchandise and monitored inventory levels.
- Reported maintenance and safety concerns as needed.
Education
Undecided
Shawnee State University
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Clay High School
Portsmouth, OhioSkills
- Customer Service
- Communication
- Healthcare Operations
- Insurance Verification
- Data Entry
- Microsoft Office
- Problem Solving
- Team Collaboration
- Time Management
- Cash Handling
- Organization and Attention to Detail
- Floral Design
- Patient Support
Timeline
Operations Specialist
Adapt Health
03.2026 - Current
Florist
Boney Flower & Vine
07.2025 - 03.2026
Server
The Scioto Ribber
12.2020 - 07.2025
Fuel Clerk
Kroger
03.2020 - 12.2020
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Clay High School
Undecided
Shawnee State University
In 2019, I was selected to represent Clay High School as the River Days Candidate in the Portsmouth,
In 2019, I was selected to represent Clay High School as the River Days Candidate in the Portsmouth, Ohio River Days Parade. During my time serving as Miss Clay, I volunteered at numerous community events throughout Portsmouth and organized my own community service project, “Freedom Isn’t Free: Give Back.”
This event was created in honor of my grandfather, Wendell Skinner, a Purple Heart recipient and military veteran. The project was dedicated to recognizing and supporting local veterans, raising awareness of their sacrifices, and giving back to those who have served our country. Through this experience, I developed leadership, event-planning, and community outreach skills while making a meaningful impact in my community.