Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheyenne Arias

Westwood,NJ

Summary

Hardworking and competent in both clinical and office support. Trains new staff to handle rigors of healthcare work and required protocols. Manages high patient volumes by keeping records updated, supplies stocked and schedules well-coordinated. Skilled in assisting with procedures and triaging patients.

Overview

12
12
years of professional experience

Work History

Data Entry

Quest Diagnostics
09.2018 - Current
  • Entering customer and account data from source documents within time limits
  • Compiling, verifying accuracy and sorting information to prepare source data for computer entry
  • Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output.

Lead Medical Assistant

Curalta Foot + Ankle
08.2020 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Obtain Medicare required documentation for Diabetic shoes
  • Operate Scanner for Electronic monitoring devices and Orthotics
  • Wound care
  • Fracture care
  • Order bloodwork
  • Dispense Durable medical equipment
  • Assistant with moving patients
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
  • Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.

Front Desk Receptionist

Curalta Foot + Ankle
08.2020 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
  • Completed data entry and filing to keep records updated for easy retrieval.

Compliance Team Lead

Curalta Foot + Ankle
08.2020 - Current
  • Assisted in updating company-wide policies to align with evolving regulations while maintaining business efficiency.
  • Evaluated third-party vendors for adherence to regulatory requirements, minimizing exposure to potential risks.
  • Managed a team of analysts, prioritizing workloads and providing guidance to ensure optimal performance in meeting regulatory obligations.
  • Provided expert consultation on various aspects related to regulatory changes, supporting informed decision-making across the organization.

Mod Med Super User

Curalta Foot + Ankle
02.2023 - Current


  • Training Physicians and staff on how to navigate the Electronic medical record system
  • Insure required modifiers are applied
  • Ensure physicians are billing insurance claims properly for evaluation and management of established clients

Clinical Research Associate

Curalta Foot + Ankle
01.2023 - Current
  • Maintained site monitoring schedules to facilitate effective communication with members of clinical team.
  • Reviewed clinical data, source documentation, case report forms and investigative site regulatory files to verify accuracy and completion.
  • Conducted initiation, monitoring and closeout visits to verify study procedures, regulatory documents and data completion.
  • Identified areas for process improvement within clinical trials, implementing changes to enhance overall project efficiency and quality.
  • Perform EKG
  • Document blood pressure
  • Flush IV catheter
  • Operate centrifuge


Film Crew member

AMC
11.2016 - 01.2018
  • Sell and collect admission tickets and passes from patrons at entertainment events
  • Greet patrons attending entertainment events
  • Examine tickets or passes to verify authenticity, using criteria such as color or date issued
  • Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances
  • Provide assistance with patrons' special needs, such as helping those with wheelchairs
  • Search for lost articles or for parents of lost children
  • Manage inventory or sale of artist merchandise
  • Service, clean, or supply restrooms
  • Gather and empty trash
  • Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.

Cashier

Pioneer
10.2012 - 10.2015
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Issue receipts, refunds, credits, or change due to customers
  • Assist customers by providing information and resolving their concerns
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
  • Greet customers entering establishments
  • Answer customers' questions, and provide information on procedures or policies
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
  • Offer customers carry-out service at the completion of transactions.

Education

High School Diploma - Computer Technology

Herbert H Lehman High School
Bronx, NY
06.2015

Associate of Science - Veterinarian Technology

Mercy College - Bronx Campus
Bronx, NY
06.2015

Skills

  • Friendly, Positive Attitude
  • Customer Service
  • Teamwork and Collaboration
  • Problem-Solving

Timeline

Mod Med Super User

Curalta Foot + Ankle
02.2023 - Current

Clinical Research Associate

Curalta Foot + Ankle
01.2023 - Current

Lead Medical Assistant

Curalta Foot + Ankle
08.2020 - Current

Front Desk Receptionist

Curalta Foot + Ankle
08.2020 - Current

Compliance Team Lead

Curalta Foot + Ankle
08.2020 - Current

Data Entry

Quest Diagnostics
09.2018 - Current

Film Crew member

AMC
11.2016 - 01.2018

Cashier

Pioneer
10.2012 - 10.2015

High School Diploma - Computer Technology

Herbert H Lehman High School

Associate of Science - Veterinarian Technology

Mercy College - Bronx Campus

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Cheyenne Arias