Cheyenne Baiza
San Antonio,Texas
Summary
Dynamic professional with experience as a Paraprofessional at Northside Independent School District, skilled in behavior management and effective communication. Proven ability to enhance student engagement and support diverse learning needs. Recognized for training staff and implementing strategies that significantly improved guest satisfaction in previous roles.
Overview
15
15
years of professional experience
Work History
Paraprofessional
Northside Independent Sch District
08.2020 - 05.2025
- Assisted teachers in implementing instructional strategies and individualized education plans.
- Supported students with diverse learning needs, enhancing classroom engagement and participation.
- Facilitated small group activities, promoting collaboration and peer learning among students.
- Monitored student progress, providing feedback to educators on academic performance and behavior.
Sales Team Member
Hilton
09.2019 - 04.2020
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Collaborated with team members to achieve daily sales targets and optimize inventory levels.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and cash handling.
- Trained new staff on operational procedures and customer engagement techniques.
Server Manager
Texas Roadhouse
04.2010 - 09.2019
- Supervised daily operations and ensured compliance with health and safety regulations.
- Trained and mentored new servers on menu knowledge and customer service excellence.
- Implemented efficient scheduling to optimize staff performance during peak hours.
- Developed strategies to enhance guest satisfaction, resulting in improved service ratings.
Education
Associate of Science - Nursing
Alamo Community College
San AntonioSkills
- Behavior management
- Effective communication
- Small group and individual assistance
- Calm and patient demeanor
- Data collection
- Customer relationship building
- Sales presentations
- Sales strategy development
Timeline
Paraprofessional
Northside Independent Sch District
08.2020 - 05.2025
Sales Team Member
Hilton
09.2019 - 04.2020
Server Manager
Texas Roadhouse
04.2010 - 09.2019
Associate of Science - Nursing
Alamo Community College
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