Cheyenne Bisson

Work History

SFX America

07.2019 - Current

Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Generated reports detailing findings and recommendations.
Evaluated client needs and feedback to drive product and service improvements.
Optimized client experience by delivering superior services and effectively troubleshooting issues.

Landcrafters

04.2020 - 09.2022

Managed inventory of materials efficiently to ensure availability when required.
Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
Implemented quality control measures to consistently deliver outstanding finished landscapes.
Improved client satisfaction by effectively managing landscaping crews and ensuring timely project completion.
Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.

Sweet Dirt

02.2020 - 02.2021

Conducted inventory counts by adding each item in stock and documenting in computer system.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Set up new sales displays each week with fresh merchandise.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Worked with floor team and managers to meet wide range of customer needs.
Used POS system to enter orders, process payments and issue receipts.
Operated cash register to record transactions accurately and efficiently.

Hennes & Mauritz

09.2017 - 09.2019

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Roy's Allsteak Hamburgers and Golf Center

04.2016 - 08.2018

Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Greeted customers at counter to fulfill requests and answer questions.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Learned other teammates' work tasks to train as backup.