CHEYENNE BOYKIN-COLON
New York,NY
Summary
Exuberant and motivated high school graduate with a demonstrated passion related to providing outstanding customer service, content creation/marketing, performing arts and community involvement. Seeking to partner with an organization wherein abilities such as being a self-starter, organized, well-rounded, reliable and effective communicator will be of value and importance while in pursuit of higher education.
Overview
5
5
years of professional experience
Work History
Client Advisor Assistant (Seasonal/Temp)
Max Mara Flagship
New York, NY
11.2024 - Current
- Provide exceptional customer service, contributing to an overall positive client experience
- Greeted guests upon arrival and provided personalized refreshments of their choice, enhancing their overall experience and setting a welcoming tone for their visit
- Communicate client preferences and feedback to stylists to improve service and satisfaction
- Aid in the preparation of styling sessions, including gathering materials and ensuring a clean, organized workspace
- Collaborate with team members to ensure efficient operations and consistent service quality
- Manage client inquiries, providing information and addressing concerns before, during, and after sessions
Sales Associate (Seasonal/Temp)
MOMA Design Shop
New York, NY
04.2024 - 10.2024
- Consistently and actively engaged customers in a polished, positive and inviting manner
- Efficiently handled register transactions, including sales, memberships, email capture and gift wrap services
- Assisted customers by promptly addressing and aiding them with merchandise and product inquiries, as well and other museum related inquiries
- Completed inventory maintenance by systematically arranging and restocking merchandise on the floor and fixture displays
- Actively participated in partner trainings and attended staff meetings when scheduled by store manager
Barista
Starbucks
New York, NY
02.2023 - 01.2024
- Provide exceptional customer service by warmly greeting customers and connecting in a positive way
- Comply with corporate and store operating policies such as cash handling, store safety & security, organization of products and cleanliness
- Ensure quality of crafted food and beverage products is maintained and meets company's standards and customer expectations
Assistant to CEO / Social Media & Marketing Content Creation Support
Sirobe Skincare Inc.
Harlem, NY
06.2020 - 01.2023
- Collaborated with CEO to align social media marketing content with current trends that ensures proper product awareness and exposure were maximized
- Provided creative input related to seasonal & promotional campaigns; assisted with product staging and lighting for campaign photoshoots
- Performed routine administrative duties such as labeling, packaging and shipping of merchandise generated from online customer orders, and field errands
- Participated in product study & provided testimonial, as well as served as a model for Q3 2021 marketing campaign
Supervisor, After-School & Summer Camp Programs
Urban Neighborhood
Bronx, NY
07.2021 - 08.2022
- Supervised teams of 6 - 10 summer youth employees for non-profit organization based within large residential complex consisting of 1,400 units
- Responsible for daily curation of engaging and fun activities for school aged children 5 - 12; oversaw and assisted with set up, break down and storage of activity items
- Assisted leadership with organizing and generating weekly work schedules for staff
- Tracked, reviewed and submitted timecards for payroll
- Involved in resolving conflicts amongst staff; escalated matters to leadership as needed
Education
Associate of Arts - Marketing
BMCC
New York06-2027
High School Diploma - Musical Theatre, Dance, Acting
Talent Unlimited High School
New York06.2021
Skills
- Product recommendation
- Customer engagement
- Work training
- Salesfloor maintenance
- Product restocking
- Customer consultations
- Client interaction
- Digital marketing
- Video content creation
Extracurricular Activities
Eastchester Heights Community Events, 2016 - 2019, 2021, Volunteered to assist w/large scale community events such as Back to School drives & holiday events (Halloween, Tree-Lightings, Christmas Dinners, Etc.) Middle & High School Theatre Activities, 2013 - 2021, Carnegie Hall 'Count Me In', Filmography, Stage design & set up/break down Explosions Dance Team, 2015 - 2019, 2021, Participated as a member of competition dance group; promoted to Team Captain & Choreographer East Mount Olive Baptist Church Community & Charity Events, 2012 - 2019, Captain of Youth Praise Dance Team; choregraphed dance routines for weekly Sunday service, assisted w/organizing events and opportunities to give back to the community (back to school, fundraising, etc).
Timeline
Client Advisor Assistant (Seasonal/Temp)
Max Mara Flagship
11.2024 - Current
Sales Associate (Seasonal/Temp)
MOMA Design Shop
04.2024 - 10.2024
Barista
Starbucks
02.2023 - 01.2024
Supervisor, After-School & Summer Camp Programs
Urban Neighborhood
07.2021 - 08.2022
Assistant to CEO / Social Media & Marketing Content Creation Support
Sirobe Skincare Inc.
06.2020 - 01.2023
Associate of Arts - Marketing
BMCC
High School Diploma - Musical Theatre, Dance, Acting
Talent Unlimited High School