NATALIA SANG
Orlando,FL
Summary
Client advisory professional with history of enhancing client relationships and providing valuable financial guidance. Known for collaborative approach and achieving results in dynamic environments. Reliable team player with skills in strategic planning and client communication.
Overview
5
5
years of professional experience
Work History
CLIENT ADVISOR
Neiman Marcus
06.2021 - Current
- Maintained deep relationships with clients to consistently exceed monthly and yearly sales goals
- Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
RETAIL SALES ASSOCIATE
SIGNET, Jared The Galleria of Jewelry
01.2021 - 05.2021
- Evaluated customer needs and made appropriate product recommendations
- Provided product information and notified customers of new promotions
- Developed long-term business relationships with customers to promote continued business
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
PROFESSIONAL SALES ASSOCIATE
Littman Jewelers
06.2020 - 01.2021
- Developed and implemented sales plans and managed all phases of sales cycle, including prospecting, implementing marketing activities, closing deals and support follow-up
- Increased client acquisition through winning sales presentations and competitive proposals
- Boosted overall sales performance by setting ambitious goals for self and team members.
SALES ASSOCIATE
Swarovski
09.2019 - 04.2020
- Embodied company mission and values through honesty, integrity and high-quality performance
- Welcomed customers and offered quick assistance to handle diverse needs
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
BACHELOR - MARKETING
Pontífice Universidad Católica Madre y Maestra
Santiago, Santiago01.1998
HIGH SCHOOL DIPLOMA - GENERAL STUDIES
Colegio De La Salle
Santigo, Santiago08.1994
Skills
- Market Trends Monitoring
- Cross-selling techniques
- Speak multiple languages
- Client Recruiting and Retention
- Relationship Management
- Product Promotion
- Customer Engagement
- Product Recommendation
Timeline
CLIENT ADVISOR
Neiman Marcus
06.2021 - Current
RETAIL SALES ASSOCIATE
SIGNET, Jared The Galleria of Jewelry
01.2021 - 05.2021
PROFESSIONAL SALES ASSOCIATE
Littman Jewelers
06.2020 - 01.2021
SALES ASSOCIATE
Swarovski
09.2019 - 04.2020
HIGH SCHOOL DIPLOMA - GENERAL STUDIES
Colegio De La Salle
BACHELOR - MARKETING
Pontífice Universidad Católica Madre y Maestra
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