Summary
Overview
Work History
Skills
Timeline
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Cheyenne Callahan

Cheyenne Callahan

St.Johns,OR

Summary

With a diverse range of work experiences, my primary focus is on effective communication and building strong relationships with guests and coworkers. This has allowed me to develop the skills necessary to make guests feel comfortable and ensure clear communication with peers. I have a natural ability to adapt quickly and find a seamless flow in any environment I cater to. Highly motivated and eager to contribute expertise, I seek a long-term opportunity where I can make a lasting impact.

Overview

9
9
years of professional experience

Work History

Guest Services & Production Assistant

Mississippi Studios & Polaris Hall
09.2021 - Current
  • Checked in guests efficiently and professionally, ensuring a smooth entry process
  • Provided support for pre- and post-production, assisting with setup and breakdown
  • Assisted bar staff during high-volume events to maintain seamless service
  • Addressed guest inquiries and resolved any issues to enhance their experience
  • Maintained a clean and organized environment in all guest areas.

Talent Buyer & Production Management

Pickathon Presents
12.2023 - 06.2024
  • Booked venue seven shows a week two bands a day, ensuring an engaging lineup of talent
  • Coordinated all aspects of show production, from booking to execution
  • Managed contracts, schedules, and logistics for artists
  • Collaborated with marketing and promotion teams to maximize event attendance
  • Maintained relationships with artists, agents, and other industry professionals.

Barback

The End
10.2023 - 02.2024
  • Assisted bartenders by stocking beer, wine, liquor, and other bar items.
  • Cleaned the bar area including counters, glasses, and utensils throughout shift.
  • Organized bottles and cans on shelves according to brand or type.
  • Opened bar and Pre-batched cocktails.
  • Cooked and delivered off of a small bar menu.

Lead Barista & Shift Manager

Two Stroke Coffee
07.2021 - 01.2024
  • Demonstrated expertise in various coffee profiles and drink styles, providing personalized recommendations to customers
  • Managed opening and closing duties efficiently, ensuring readiness for daily operations
  • Maintained a clean and organized work environment to meet health and safety standards
  • Kept track of weekly inventory, ensuring stock levels were adequate and placing orders as needed
  • Curated monthly art displays in the café, coordinating with local artists to showcase their work.
  • Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.

Brand Ambassador

Wyndham Destinations
11.2019 - 03.2020
  • Organized and led tours at the local resort, providing guests with an informative and engaging experience
  • Engaged patrons at events and expos, promoting travel opportunities and resort amenities
  • Collaborated with the local market team to enhance community outreach and brand visibility
  • Collected and reported feedback from guests to improve future marketing strategies.

Brand Ambassador

MKTG & Media Star Promotions
11.2015 - 03.2018
  • Educated consumers over 21 on the Diageo brand and other profiles at various promotional events
  • Engaged with customers to create memorable brand experiences and drive product awareness
  • Collected consumer feedback and provided insights to improve marketing strategies
  • Assisted in organizing and executing brand events, ensuring they ran smoothly and successfully.

Skills

  • Production Workflow
  • Customer Service
  • Goal-Oriented
  • Guest Engagement
  • Time management skills
  • Works well with others and independently
  • Strong negotiation skills

Timeline

Talent Buyer & Production Management

Pickathon Presents
12.2023 - 06.2024

Barback

The End
10.2023 - 02.2024

Guest Services & Production Assistant

Mississippi Studios & Polaris Hall
09.2021 - Current

Lead Barista & Shift Manager

Two Stroke Coffee
07.2021 - 01.2024

Brand Ambassador

Wyndham Destinations
11.2019 - 03.2020

Brand Ambassador

MKTG & Media Star Promotions
11.2015 - 03.2018
Cheyenne Callahan