Cheyenne Caudillo
Bakersfield,CA
Summary
Motivated professional offering an Associate's degree in Human Services and a Bachelor's degree in Business Management. Background in customer service, medical, and wide scale disaster relief.
Adds value to any organization in need of someone with great communication, strong team skills, multitasking abilities, and a self-motivating personality. Meets tight deadlines and is a fast learner. Organized and driven employee eager to continue to grow professional skills.
Overview
12
12
years of professional experience
Work History
Onsite Medical Representative
Amazon
Bakersfield, CA
03.2022 - Current
- Created OMR training manual for home site as well as universal manual for sites in Central CA region
- Worked with WHS team to develop and integrate new programs to teach associates about safety
- Certified over 90 people in CPR
- Managed smooth and effective communication among physicians, associates, families and staff
- Minimized the associate risk of injury through education and proactive engagement
- Developed first aid care plans for associates recovering from an injury, focused on injury improvement, including self-care instructions as needed
Logistics Chief
CAL-MAT
Sacramento, CA
10.2019 - 01.2023
- Led teams during 6 separate deployments at multiple sites across CA during state disasters including fires and Covid-19
- Worked with medical teams to order supplies needed for the mission
- Resolved problems, improved operations and provided support to the team
- Help implement an ICS structure on new state sites
- Conducted inventory checks and resolved discrepancies
- Managed inbound and outbound delivery schedules for optimal flow of goods
- Organized supply movement to multiple sites
- Scheduled material deliveries, equipment repair and shipment transportation
EMT
Hall Ambulance INC, EMT
Bakersfield, CA
10.2017 - 03.2022
- Trained new EMTs as an FTO for 2 years
- Provided BLS patient care, drove emergency vehicle, and assisting the medic
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care
- Remained level-headed and proactive during emergency situations
- Documented calls in reports detailing incident type and course of treatment
Server
Big Papa's Steakhouse
Tehachapi, CA
02.2016 - 09.2017
- Provided service to many banquets and large parties
- Greeted guests and provided menus
- Provided excellent customer service to ensure satisfaction
- Assisted in training new servers, hosts, and bussers
- Monitored dining room for cleanliness and proper set-up at all times
- Responded efficiently to guest inquiries and complaints in a professional manner
- Ensured that each guest was served courteously, quickly, and efficiently
Receptionist
Tehachapi Veterinary Hospital
Tehachapi, CA
06.2014 - 05.2017
- Created estimates
- Answered office phone and emails to schedule appointments
- Resolved customer problems and complaints
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules
Server
Olive Garden Restaurant
San Luis Obispo, CA
06.2013 - 06.2015
- Greeted guests and provided menus
- Provided excellent customer service to ensure satisfaction
- Assisted in training new servers
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
Cashier/Manager
Hungry Howie's Pizza
Tehachapi, CA
01.2012 - 06.2013
- Worked daily to resolve issues with staff and customers
- In charge of handling all merchandise and cash counts at the end of each night
- Resolved customer problems by investigating issues, answering questions and building rapport
- Led employee performance evaluations
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ04.2023
Associate of Science - Human Services
University of Phoenix
Tempe, AZ04.2017
EMT Certification -
Cuesta College
San Luis Obispo2016
Timeline
Onsite Medical Representative
Amazon
03.2022 - Current
Logistics Chief
CAL-MAT
10.2019 - 01.2023
EMT
Hall Ambulance INC, EMT
10.2017 - 03.2022
Server
Big Papa's Steakhouse
02.2016 - 09.2017
Receptionist
Tehachapi Veterinary Hospital
06.2014 - 05.2017
Server
Olive Garden Restaurant
06.2013 - 06.2015
Cashier/Manager
Hungry Howie's Pizza
01.2012 - 06.2013
Bachelor of Science - Business Management
University of Phoenix
Associate of Science - Human Services
University of Phoenix
EMT Certification -
Cuesta College
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