Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cheyenne Covey

Lansing,Michigan

Summary

Resourceful and self-directed Therapeutic Activity Specialist develops and organizes resources to offer high-quality activities designed to meet the physical, mental, and psycho-social well-being of residents in an assisted living facility. Demonstrates competence in conducting therapeutic activities for individuals and groups. Stimulates the interest of elderly and disabled residents with enthusiasm and compassion to set measurable participation goals within the plan of care. As I become closer to finishing my Bachelor's degree, I plan on enrolling in a Master's program to study Communication, so I can pursue my goal of becoming an author.

Overview

7
7
years of professional experience

Work History

Therapeutic Activity Specialist

Ingham County Medical Care Facility
08.2023 - Current
  • Lead residents in activities and techniques such as dance, music or art designed to meet specific physical or psychological needs.
  • Work closely with caregivers and relatives of patients to explain treatment plans, objectives and expected outcomes.
  • Evaluating patient's progress and success of diversional therapy interventions.
  • Maintain and order appropriate materials and supplies for interventions.
  • Documenting daily activities and intake in nursing notes, care plans and communication books to fulfill state requirements.
  • Visiting with residents to enhance sensory stimulation and reality orientation and meet individual needs as outlined in activity care plan.

Shipt Shopper

Shipt
05.2020 - Current
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Therapeutic Activity Aide

Ingham County Medical Care Facility
06.2022 - 08.2023
  • Documented daily activities and intake in nursing notes, care plans and communication books to fulfill state requirements.
  • Encouraged full participation in activities from all attendees, which helped drive excitement.
  • Visited with residents to enhance sensory stimulation and reality orientation and meet individual needs as outlined in activity care plan.
  • Explained rules for games so all parties understood how to take part in entertainment.

Home Health Aide

BrightStar Care
02.2021 - 06.2022
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.

Census Enumerator

United States Census Bureau ACO 2976
08.2020 - 10.2020
  • Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
  • Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
  • Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.

Account Representative

GC Services
12.2019 - 03.2020
  • Collaborated with other departments to address customer needs and service requests.
  • Analyzed accounts for delinquencies and other ongoing issues.
  • Processed client payments and updated accounts.
  • Supported customer satisfaction through regular follow-up and communication.

Cashier/Associate

The Home Depot
07.2019 - 12.2019
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier/Sales Associate

Gordon Food Service
05.2017 - 09.2019
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted customers by answering questions and fulfilling requests.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

Extern

Capital Internal Medicine Associates
04.2019 - 05.2019
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Collected and documented patient medical information such as blood pressure and weight.


Teen Volunteer

Sparrow Hospital
07.2016 - 07.2017
  • Answered phones and controlled secured door to the mother/baby center.
  • Maintained confidentiality of mothers and babies medical conditions or issues.
  • Monitored and observed participants and reported concerns to supervisor for immediate attention.
  • Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
  • Prepped mother and baby's rooms for post-delivery.

Education

Bachelor of Science - Organizational Management

Spring Arbor University
Spring Arbor, MI
05.2024

High School Diploma -

Holt Senior High School
Holt, MI
05.2019

High School Diploma -

Wilson Talent Center
Mason, MI
05.2019

Skills

  • Public Relations
  • Activity Development
  • Calendar Preparation
  • Customer Service Excellence
  • Process Transactions
  • Microsoft 365
  • Client Inquiries
  • Patient Care Plans
  • Documentation

Accomplishments

    I received an Honorable Mention from Schuler's Bookstore in Okemos, MI when I entered a poetry contest through the Wilson Talent Center. Ever since, I have participated in open poetry mics at The Robin Theatre in Downtown Lansing, MI. I am hoping to self-publish my own poetry book in 2024.

Timeline

Therapeutic Activity Specialist

Ingham County Medical Care Facility
08.2023 - Current

Therapeutic Activity Aide

Ingham County Medical Care Facility
06.2022 - 08.2023

Home Health Aide

BrightStar Care
02.2021 - 06.2022

Census Enumerator

United States Census Bureau ACO 2976
08.2020 - 10.2020

Shipt Shopper

Shipt
05.2020 - Current

Account Representative

GC Services
12.2019 - 03.2020

Cashier/Associate

The Home Depot
07.2019 - 12.2019

Extern

Capital Internal Medicine Associates
04.2019 - 05.2019

Cashier/Sales Associate

Gordon Food Service
05.2017 - 09.2019

Teen Volunteer

Sparrow Hospital
07.2016 - 07.2017

Bachelor of Science - Organizational Management

Spring Arbor University

High School Diploma -

Holt Senior High School

High School Diploma -

Wilson Talent Center

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Cheyenne Covey