Cheyenne Delk
Muncie,IN
Summary
Dental professional with 6 years of experience in private and corporate settings. A strong background in management, maintaining records and providing exceptional customer service. Proficient in data entry, scheduling, and handling confidential information with integrity. Maintaining a positive environment to achieve and efficient workflow.
Overview
7
7
years of professional experience
Work History
Registration Specialist
IU Health Ball Memorial Hospital
09.2023 - Current
- Coordinated patient registration processes to ensure timely and accurate data entry
- Coordination with clinical staff to ensure efficiency with registration.
- Maintain all organize all consents signed during registration
- Verifying and updating all insurances and patient information.
- Assist with scheduling new appointments.
Office Manager
Royal Family Dentistry
04.2022 - 08.2023
- Responsible for the coordination of a broad scope of activities within the practice, including but not limited to: Management of all financial aspects of the practice. Supervision of the schedule and staff. Placing orders of required supplies and materials for the office. Managing all insurance claims. Implementing procedures and policies to help the practice generate more revenue.
Office Manager
Affordable Dentures and Implants
02.2021 - 04.2022
- Responsible for the coordination of a broad scope of activities within the practice, including but not limited to: Management of all financial aspects of the practice. Supervision of the schedule and staff. Placing orders of required supplies and materials for the office. Managing all insurance claims. Implementing procedures and policies to help the practice generate more revenue.
Front Desk Manager
Affordable Dentures and Implants
06.2019 - 02.2021
- Answering and managing calls. Respond and comply with requests for information. Scheduling appointments and confirming upcoming appointments. Working knowledge of dental insurance. Greet and register new patients. Assist patients with completing all necessary forms and documentation. Move patients through appointments as scheduled. Maintained and managed patient records in compliance with privacy and security regulations.
Dental Assistant
Affordable Dentures and Implants
04.2019 - 06.2019
- Retrieve patient records and create records for new patients. Make patients feel comfortable in the dental chair and prepare them for treatment. Hand instruments to the dentist while checking the patient. Take dental x-rays. Educate patients about medication suggested by the dentist. Keep the dental chair and adjoining areas clean. Sterilize dental instruments.
Education
Dental Assistant Program -
Ross Medical Education Center
04.2019
Core 40 Diploma - undefined
Monroe Central Jr/Sr High School
06.2014
Skills
- Management of all financial aspects of practice, Medicaid billing, insurance verification, customer service, conflict management, communication skills, motivation skills, Dentrix software, licensed dental radiographer, dental procedures HIPAA compliance Appointment scheduling
Timeline
Registration Specialist
IU Health Ball Memorial Hospital
09.2023 - Current
Office Manager
Royal Family Dentistry
04.2022 - 08.2023
Office Manager
Affordable Dentures and Implants
02.2021 - 04.2022
Front Desk Manager
Affordable Dentures and Implants
06.2019 - 02.2021
Dental Assistant
Affordable Dentures and Implants
04.2019 - 06.2019
Core 40 Diploma - undefined
Monroe Central Jr/Sr High School
Dental Assistant Program -
Ross Medical Education Center