Results-driven manager with a strong background in leadership and customer service. Proven ability to implement promotional strategies and optimize inventory levels to enhance sales performance.
Overview
10
10
years of professional experience
Work History
Manager
Yesway
Winters
12.2021 - Current
Led daily store operations and ensured compliance with company standards.
Managed inventory levels to optimize stock availability and reduce waste.
Developed and implemented promotional strategies to enhance sales performance.
Coordinated team schedules to meet staffing needs effectively.
Maintained store appearance and merchandising to attract customers.
Resolved customer issues promptly to ensure satisfaction and loyalty.
Coached, mentored and trained team members in order to improve their job performance.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Cashier
Yesway
Winters
10.2019 - 12.2021
Operated cash register and processed customer transactions efficiently.
Assisted customers with product inquiries and provided excellent service.
Managed cash drawer, ensuring accurate cash handling and reconciliation.
Maintained cleanliness and organization of checkout area at all times.
Collaborated with team members to streamline checkout processes effectively.
Certified Nursing Assistant
Winters Nursing Home
Winters
12.2016 - 09.2017
Assisted patients with daily living activities and personal hygiene needs.
Monitored and recorded vital signs for all assigned patients.
Provided emotional support and companionship to patients during care routines.
Documented patient progress and changes in condition accurately.
Dietary Aide
Ballinger Healthcare & Rehabilitation
Ballinger
09.2015 - 11.2016
Prepared nutritious meals following dietary guidelines and resident preferences.
Maintained cleanliness and organization of kitchen and dining areas.
Communicated resident dietary needs to nursing and culinary teams.
Maintained a safe working environment by following all safety protocols.
Followed dietary procedures in accordance with established policies.