Cheyenne Etie
Angleton ,TX
Summary
Dynamic and results-oriented professional with a proven track record at Wood Group, mastering inventory control and demonstrating exceptional communication skills. Excelled in multitasking and maintaining strong organizational standards, significantly improving delivery times and customer satisfaction. Skilled in both team training and guest service, adept at transforming challenges into opportunities for growth. High ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
10
10
years of professional experience
Work History
Expeditor/Electrical Apprentice
Wood Group
12.2021 - 08.2023
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
- Coordinated with vendors to ensure timely delivery of materials, leading to smoother production schedule.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
Administrative Assistant
Jv Driver
11.2018 - 11.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
Dental Receptionist/Assistant
Brazos Smiles Dr. Darlene McConathy
12.2016 - 11.2018
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Facilitated clear communication between dentists, dental assistants, and patients to ensure optimal care coordination.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Cashier/Assistant Service Manager
H-E-B Grocery
06.2013 - 12.2016
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Supported inventory audits, contributing to accurate stock levels and loss prevention.
- Learned duties for various positions and provided backup at key times.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
Education
High School Diploma -
Angleton High School
Angleton, TX06.2012
Skills
- Inventory Control
- Team Member Training
- Guest service
- Strong Organization
- Documentation Management
- Excellent Communication
- Multitasking Abilities
- Professional Demeanor
Timeline
Expeditor/Electrical Apprentice
Wood Group
12.2021 - 08.2023
Administrative Assistant
Jv Driver
11.2018 - 11.2020
Dental Receptionist/Assistant
Brazos Smiles Dr. Darlene McConathy
12.2016 - 11.2018
Cashier/Assistant Service Manager
H-E-B Grocery
06.2013 - 12.2016
High School Diploma -
Angleton High School