Cheyenne Finkel

• Followed up with customers on unresolved issues utilizing my ability to to make quality and accurate choices to sell salvage.
• Multitasking my work load while ensuring to be a positive and helpful leader with peers.
• Accomplishing multiple tasks within one day to maintain a high productivity per hour rating.
• Effectively being able to navigate through claims to ensure moving each claim touched to the furthest point.
• Responded to customer inquiries, providing detailed explanations of timeline expectations and claims processes.

• Promoted to self-managed veteran team within 6 mo.

• Acquiring clients through quality cold calls, inbound calls, internet leads, social media presence, and local community events.

• Maintaining 80% shown and sold appt. ratio.

• Using psychology to maintain control over client throughout sales process.

• Building rapport throughout sales process by actively listening and understanding requirements.

• Negotiating price, terms of sale, and service agreements.

• Receiving avg minimum 7-10 referrals a month from previous clients.

• Hired to provide direct care for patients with substance abuse conditions.

• Facilitating treatment including education on the disease of addiction, application, and practice of coping skills, planning for relapse prevention and development of life skills.

• Successfully developed and maintained a therapeutic environment within the groups, encouraging open communication.