Cheyenne Fitch
Surprise
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant/ Phlebotomist
Gila Health Resources
Bagdad, AZ
03.2022 - 04.2024
- Enhanced patient experience by welcoming patients, ensuring safe environment, and maintaining cleanliness of office and exam rooms. Performed and documented patient’s intake vitals, chief complaint and medical history. Prepared patient for clinician examination. Performed and assisted clinicians in necessary vision and hearing screenings, electrocardiograms, ear lavages, specialty procedures and CLIA-waived testing. Performed proper vaccine and medication administration to include intramuscular, intradermal, subcutaneous injections with post observation. Coordinated patient follow-up to address individual needs. Performed phlebotomy, drug screenings, breath alcohol tests with proper processing and documentation.
- Assisted healthcare providers with patient examinations and procedural preparations.
- Managed patient records using electronic health record systems to ensure accuracy and confidentiality.
- Coordinated patient scheduling and follow-up appointments to optimize clinic workflow.
Medical Assistant
City Health Services
Mesa Arizona
10.2022 - 02.2023
- Created welcoming environment for patients, enhancing comfort and trust. Ensured cleanliness in office and examination areas, promoting patient safety and satisfaction. Recorded patient intake vitals and alerted clinician to any irregularities. Conducted patient interviews and updated medical records accurately. Prepared patients for clinician examinations. Supported clinicians with pain relief treatments for neuropathy and personal injury care, contributing to improved patient outcomes. Assisted with allergy tests and massage therapy
- Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
- Managed patient scheduling, optimizing appointment flow and reducing wait times.
- Administered medications and vaccinations under physician supervision, maintaining compliance with protocols.
Certified Nursing Assistant
Banner Baywood Medical Center
Mesa Az
04.2021 - 07.2022
- Assisted with daily living activities including bathing, dressing, feeding, and mobility to enhance patient independence. Took vital signs and blood glucose, helped with medical equipment, observed and reported changes in a patient's condition, and ensured a clean, safe environment. Supported patient comfort and overall care, contributing to a positive healing environment. Assisted with catheter insertion, wound cleansing, IV removal, straight cath and phlebotomy.
- Assisted nursing staff with daily patient care and activities of daily living.
- Monitored vital signs, reporting changes to ensure timely interventions.
- Implemented infection control protocols to maintain patient safety standards.
Certified Nursing Assistant
Prescott Nursing & Rehab
11.2017 - 08.2019
- Facilitated daily living activities including bathing, dressing, feeding, and mobility. Monitored vital signs, operated medical equipment, observed and communicated changes in a patient's condition, and maintained a clean, safe environment. Provided support for patients' comfort and overall care.
Education
Certificate of Completion - Medical Assisting
Altrain Medical and Dental Assisting Academy
05-2025
Certificate of Completion - Nursing Assisting
The Meadows of Northern Arizona
10-2017
Licensed Esthetician - Esthetics
The Studio Academy of Beauty
Chandler, AZ09-2022
Skills
- Knowledge of medical terminology, instruments, and equipment
- Efficient in exam room set up and tear down procedures
- Skilled in recording patient vital signs, updating patient’s medication list and allergies
- Qualified to assist physicians during exams
- Capable of preparing and administering medications
- Trained to follow provider orders, including labs, radiology, and referrals
- Comfortable giving vaccines and injections
- Able to perform CLIA-waived testing and specimen collection (including blood draws)
- Qualified in taking electrocardiograms
- Competent in explaining treatment procedures and medications to patients
- Experienced in performing sterile techniques and OSHA regulations
- Familiar providing front office support utilizing EHR software
Certification
- Certified Clinical Medical Assistant
- Certified Nursing Assistant
- Licensed Esthetician
- AHA CPR Certified for Adults, Children, and Infants
- Proficient in Microsoft Word, PowerPoint, Excel and Outlook
- Working Knowledge of EHR Software
Timeline
Medical Assistant
City Health Services
10.2022 - 02.2023
Medical Assistant/ Phlebotomist
Gila Health Resources
03.2022 - 04.2024
Certified Nursing Assistant
Banner Baywood Medical Center
04.2021 - 07.2022
Certified Nursing Assistant
Prescott Nursing & Rehab
11.2017 - 08.2019
Certificate of Completion - Nursing Assisting
The Meadows of Northern Arizona
Certificate of Completion - Medical Assisting
Altrain Medical and Dental Assisting Academy
Licensed Esthetician - Esthetics
The Studio Academy of Beauty