Summary
Overview
Work History
Education
Skills
Timeline
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Cheyenne Gosnell

Douglasville,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices.

Overview

9
9
years of professional experience

Work History

Universal Branch Banker

PNC Bank
12.2022 - 02.2023
  • Maintained confidentiality of bank records and client information, directed specific questions to appropriate branch personnel and exceeded customer service satisfaction ratings.
  • Built and maintained client relationships through quality, personalized interactions.
  • Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
  • Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Opened new checking, savings and lines of credit for customer accounts.
  • Resolved problems or discrepancies concerning customers' accounts.
  • Performed special services for customers, ordering bank cards and checks.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Receiving Audit Clerk

Peyton's Southeastern
07.2017 - 05.2020
  • Monitored and maintained cleanliness, sanitation and organization of work area.
  • Contacted suppliers and vendors to resolve product, order and shipping discrepancies.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Trained new hires on warehouse policies and procedures.
  • Completed receiving documents for incoming shipments.

Sales Associate

Kangaroo Express
04.2015 - 01.2017
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Increased sales by 10%.

Crew Member

Burger King
06.2014 - 03.2015
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift and refill stock.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Drove team success by quickly completing assigned tasks.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Assisted management with inventory control and stock ordering.
  • Prepared food for various recipes by washing, peeling and dicing ingredients.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.

Education

Associate of Applied Science - Business

Independence University
Salt Lake City, UT
10.2021

Skills

  • Decision Making
  • Adaptable to Changing Conditions
  • Time Management
  • Customer Service
  • Proactive and Focused
  • Willing to Learn
  • Multitasking and Prioritization
  • Excellent Attention to Detail

Timeline

Universal Branch Banker

PNC Bank
12.2022 - 02.2023

Receiving Audit Clerk

Peyton's Southeastern
07.2017 - 05.2020

Sales Associate

Kangaroo Express
04.2015 - 01.2017

Crew Member

Burger King
06.2014 - 03.2015

Associate of Applied Science - Business

Independence University

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Cheyenne Gosnell