Jase Chaggar
Queens,NY
Summary
I am a very passionate, highly motivated quick thinker with 5+ year's experience in managing / owning and directing my own team. I am no stranger to a fast-paced environment taking full ownership, focusing and executing the task on hand. I lead my own team daily with habitual practices that lead to the growth of our organization. I believe by bringing out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment. ability to work under constant operational conditions.
Overview
7
7
years of professional experience
Work History
UNIVERSAL BANKER (BRANCH MANAGER)
TRUSTCO BANK
04.2021 - 10.2023
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Managing a teller line along with responsibilities of running a branch
- Develop and implemented Policies and procedures are being followed
- Assist customers with their issues such as online banking, wires, and many more.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
Customer Service
American Airlines
04.2022 - Current
- I provide a great customer service experience that includes the ability to work within the ticket Counter, service recover center, and the gates
- (inbound/outbound flights)
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Developed lasting relationships with customers, which helped to bring in additional business opportunities.
Manager
Jenna Enterprise llc
04.2017 - 01.2023
- Managing and directing a team, so I can build up a strong relationship with independent owners and contractors within the transportation industry
- Creating and discovering innovative ways to close the gap between customer and company resulting in higher profit margins
- The ability to use word, Excell, PowerPoint, and Quick books for everyday bookkeeping.
Education
Skills
- improve upon the strengths and weakness of my team members
- Strong Decision making
- Work under high stress situations
- Work independently and collaboratively
- Proficient in [Software]
- Cash Handling
- Account Management
- Computer Literacy
- Client Relations & Complaint Handling
- Time Management
- Attention to Detail
- Travel Coordination
- Policy Implementation
- Scheduling and Coordinating
Activities
- I love fitness and taking care of the body, mind, and soul.
- I love overcoming a challenge.
- I love venturing out with my loved ones.
- I love getting out and listening to a good motivational video!
Timeline
Customer Service
American Airlines
04.2022 - Current
UNIVERSAL BANKER (BRANCH MANAGER)
TRUSTCO BANK
04.2021 - 10.2023
Manager
Jenna Enterprise llc
04.2017 - 01.2023