Cheyenne Haney
Hamlet,IN
Summary
Business focused and detail-oriented account professional with experience in sales, deadline-driven bid preparation, and client support across chemical accounts. Strong in clear communication, relationship building, and issue resolution. Known for managing deadlines, maintaining accurate records, and supporting renewals through reliable account management.
Overview
10
10
years of professional experience
Work History
Bid Specialist/Account Manager
Alexander Chemical Corporation
La Porte, Indiana
06.2023 - Current
- Secured competitive bid submissions by gathering supplier pricing and availability.
- Prepared chemical bid proposals using Alexander Chemical Corporation pricing and specifications.
- Tracked bid deadlines and organized supporting documents for timely responses
- Verified contract terms, delivery requirements, and compliance documents before submission
- Analyzed competitor's pricing strategies to remain competitive in the marketplace.
- Collaborated with legal teams to develop compliant language in contracts while protecting company interests.
- Established strong relationships with key suppliers to enhance competitive pricing for bids.
- Managed multiple accounts simultaneously while meeting deadlines.
- Managed client accounts and supported ongoing communication across the account portfolio.
- Renewed existing accounts by building relationships with clients.
- Resolved client issues and escalated concerns to appropriate support teams.
- Cross-trained in marketing roles, including tradeshows, bookings, and safety training.
Sales Rep
Diedrich Drill, Inc.
La Porte, Indiana
05.2021 - 06.2023
- Prospected new leads through calls, referrals, and outreach campaigns.
- Generated new sales leads through cold calling and networking activities.
- Identified opportunities for cross-selling additional products and services.
- Negotiated sales terms and closed orders with customers and partners.
- Presented product solutions and explained pricing, features, and service options.
- Managed customer accounts and built long-term relationships across sales territory.
- Resolved customer concerns and coordinated support with internal teams.
- Developed key customer relationships to increase sales.
Legal Secretary
Steven C. Snyder & Associates P
Michigan City, Indiana
10.2020 - 03.2021
- Demonstrated understanding of legal and court proceedings, providing reliable support to attorneys during court sessions.
- Utilized Microsoft Word and Excel daily to manage legal documents, correspondence, and case files with accuracy and efficiency.
- Provided exceptional customer service and upheld client confidentiality while processing sensitive files and financial transactions.
- Managed phone calls and scheduled appointments to enhance client communication and streamline appointment processes.
Front Desk Lead/Manager
LaPorte County Family YMCA P
La Porte, Indiana
03.2018 - 10.2020
- Managed Front Desk employees across two branches, overseeing scheduling, payroll setup, collections, and purchasing orders to ensure operational efficiency.
- Configured employee schedules and handled payroll setup, improving workforce accuracy and supporting optimal service delivery.
- Delivered marketing training and resolved issues, improving team effectiveness and boosting customer satisfaction.
- Demonstrated expertise in the computer system to troubleshoot issues and support staff, utilizing Microsoft Word and Excel for daily operations.
Office Coordinator/Manager
EverClean Carpet Cleaning P
La Porte, Indiana
05.2016 - 03.2018
- Coordinated technicians and managed advertising, shipping, and handling for statewide detergent sales, ensuring timely shipments via FedEx and UPS.
- Provided customer service through phone quotes, appointment scheduling, and support for sales-based marketing initiatives, enhancing client engagement.
- Resolved customer complaints with problem-solving skills, leading to increased client satisfaction.
- Conducted sales tax auditing and managed payroll setup, ensuring compliance and smooth office processes.
Education
High School Diploma -
Michigan City High School
Michigan City, IN06-2014
Skills
- Bid management
- Contract review
- Pricing analysis
- CRM management
- Excel reporting
- Data analysis tools
- Account management
- Deadline management
- Problem solving
- Attention to detail
- Clear communication
Timeline
Bid Specialist/Account Manager
Alexander Chemical Corporation
06.2023 - Current
Sales Rep
Diedrich Drill, Inc.
05.2021 - 06.2023
Legal Secretary
Steven C. Snyder & Associates P
10.2020 - 03.2021
Front Desk Lead/Manager
LaPorte County Family YMCA P
03.2018 - 10.2020
Office Coordinator/Manager
EverClean Carpet Cleaning P
05.2016 - 03.2018
High School Diploma -
Michigan City High School