Cheyenne Inman
Customer service
Sun Lakes,AZ
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant HOA
BlueStar Resort & Golf
2021.03 - 2022.04
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Proficient in Jonas POS.
Technician Project Manager Level 1
KellyOCG
2019.11 - 2020.06
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Paraprofessional
Autism Academy
2022.08 - 2022.12
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Prepared instruction materials, constructed bulletin boards and set up work areas.
Shift Leader
Carl's Jr
2017.05 - 2018.09
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Trained for shift lead from May to June 2017
Waitress
Rodeo Cafe
2018.11 - 2019.02
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
Server Assistant
Cottonwood Palo Verde HOA
2023.01 - Current
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted with dining room set up prior to and after service period.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
Education
Early Childhood Education
Snow Collage
Richfield, UTHigh School Diploma -
North Sanpete High School
Mount Pleasant, UT05.2014
Skills
- Organizing and Distributing Materials
- Computer Skills
- Instructional Exhibits and Displays
- Computer and Microsoft Office Skills
- Tutoring and Mentoring
- Enthusiasm for Students and Teaching
- Organization and Prioritization
- Microsoft Office
- Collaborative and Team-Oriented
- Effective Communication
- Calm and Patient Demeanor
- First Aid
Certification
- Certified Article 9, Arizona Provider Training - July 2022
- Broadband Telecommunications Training - June 2022
- Certified CPR/AED, BlueStar - July 2021
- Level One Fingerprint card License - July 2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.
John R. Wooden
Timeline
Server Assistant
Cottonwood Palo Verde HOA
2023.01 - Current
Paraprofessional
Autism Academy
2022.08 - 2022.12
Administrative Assistant HOA
BlueStar Resort & Golf
2021.03 - 2022.04
Technician Project Manager Level 1
KellyOCG
2019.11 - 2020.06
Waitress
Rodeo Cafe
2018.11 - 2019.02
Shift Leader
Carl's Jr
2017.05 - 2018.09
Early Childhood Education
Snow Collage
High School Diploma -
North Sanpete High School
- Certified Article 9, Arizona Provider Training - July 2022
- Broadband Telecommunications Training - June 2022
- Certified CPR/AED, BlueStar - July 2021
- Level One Fingerprint card License - July 2022
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