Hardworking individual with hands-on experience in creating safe and nurturing environment for children. Strong focus on teamwork and achieving results, ensuring reliability and adaptability to changing needs. Skilled in child supervision, activity planning, and effective communication with both children and parents.
Overview
6
6
years of professional experience
Work History
HIM Analyst
Boone County Health Center
Albion, NE
12.2023 - Current
Copied medical records and performed various clerical tasks as required.
Located, retrieved, sent and scanned medical record data.
Verified accuracy and overall completeness of medical records by auditing and reviewing patient information.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Office Administrator
Niewohner Entities
Albion, NE
09.2022 - 11.2023
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
Personal Banking Associate
Cornerstone
Columbus
03.2021 - 08.2022
Streamlined branch operations by collaborating with team members to optimize efficiency and improve workflow processes.
Resolved complex customer issues promptly, escalating matters when necessary to ensure timely resolutions and maintain client satisfaction.
Handled sensitive customer inquiries with discretion and professionalism, maintaining strict adherence to privacy regulations.
Assisted customers in opening new accounts, ensuring thorough understanding of available products and services.
Enhanced customer satisfaction by providing personalized banking solutions tailored to individual needs.
Center Assistant
Central Nebraska Community Action Partnership
Schuyler, NE
05.2018 - 01.2021
Set up classroom equipment and organized activities.
Handled sensitive information with discretion, maintaining confidentiality across all interactions with clients and colleagues alike.
Collaborated with others to support student independence, empowerment and learning.
Worked with young students with challenging behaviors
Provided instruction and support under teacher's supervision.
Assisted in the planning and execution of events, resulting in successful experiences for attendees.
Assisted coworkers and staff members with special tasks on daily basis.