Martha Turner
Douglasville,GA
Summary
Dependable Hospitality Professional experienced in maintaining cleanliness, organization, and safety across diverse environments. Achieved high standards of service and operational efficiency through effective team collaboration and adaptability to changing needs. Focused on leveraging medical education and professional skills to contribute to innovative healthcare solutions.
Overview
8
8
years of professional experience
Work History
Housekeeper
Wellstar Kennestone
2026.03 - Current
- Clean and sanitize hospital/patient rooms Disinfect High-Touch Areas Follow Rules/ Time management/ Work with Teams Infection Control Biohazard Disposal Help Guest and Patients Observe precautions required to protect guest property and report damage, theft, and found articles to supervisors
- Adhere to expected health standards; follow procedure to maintain health and cleanliness standards
- Follow company policies and adhere to procedures regarding room re-stock
- Maintain and document accurate inventory of necessary supplies
- Maintain high level of cleanliness and organization of all areas of the facility
- Provide the ultimate customer experience by exceeding company standards for comfort and cleanliness
Manager
FedEx Ground
2021.12 - 2024.04
- Addressed issues in a professional manner and resolved staff and customer service problems.
- Built relationships and stayed attentive to employees by motivating them to succeed and improve.
- Managed inbound and outbound calls, kept accurate and complete department records, processed payroll, prepared bank deposits, took inventory, and ensured adherence to policies and procedures.
- Supervised team members, created schedules, hired and trained new employees, and delegated tasks.
Medical Collections Specialist
Ridgeview Institute Smyrna
2018.07 - 2019.07
- Implemented effective follow-up strategies for overdue accounts, improving recovery rates.
- Managed patient accounts to ensure timely collection of outstanding balances.
- Analyzed billing discrepancies and resolved issues to maintain accuracy in patient invoicing.
- Collaborated with insurance providers to verify coverage and facilitate claim submissions.
Education
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
Tampa2026-01
Skills
- Proficiencies: MS Excel; MS Word; MS PowerPoint; Attention to Detail
- Skills: Written and verbal communication; Problem solving; Inventory Management; Adherence to instructions; Team player
- Sanitation Standards
- Facility Maintenance
- Customer Interaction
- Health Compliance
- Health Standards
- Patient Assistance
- Health Safety
- Cleaning Protocols
- Hospital Cleanliness
- Emergency Procedures
- Patient Care
- Time Management
- Health Safety
- Managed Care (HMO
- PPO
- POS)
- Compliance Training
- Health Regulations
- Patient Support
- Inventory Control
- Quality Assurance
- Room Preparation
- Sanitation Procedures
- Task Prioritization
- Health Vocabulary
- Patient Interaction
- Safety Standards
- Medical Coding (ICD-10-CM
- HCPCS
- CPT)
- Facility Cleaning
- Guest Relations
- Restroom Sanitation
Timeline
Housekeeper
Wellstar Kennestone
2026.03 - Current
Manager
FedEx Ground
2021.12 - 2024.04
Medical Collections Specialist
Ridgeview Institute Smyrna
2018.07 - 2019.07
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
ShineWell Award from Wellstar
Martha continues to impress me when I work with her. I am inspired by her dedication
to her job, team and the patients. She goes above and beyond. She advocates for the CVICU unit. We are blessed to get to work with Martha. Her work and dedication should set the bar for all EVS workers.
I received the Silver SineWell Award.