Cheyenne Jimenez
LAKE CHARLES,LA
Summary
Compassionate and adaptable individual with a diverse background in customer service and childcare. Known for strong communication and problem-solving abilities, contributing to positive experiences and nurturing environments. Prepared to support organizational success through dedicated customer service.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Vexus Fiber
LAKE CHARLES, LA
09.2023 - 05.2025
- Provided support to customers through phone and email inquiries.
- Assisted in resolving customer complaints and issues promptly.
- Collaborated with team members to improve service processes.
- Managed high volume of inbound customer inquiries efficiently.
- Assisted with administrative tasks, including data entry and filing documents.
Daycare Teacher
Bee Haven Childcare & Learning Center
Lake Charles, Louisiana
03.2023 - 09.2023
- Planned and implemented age-appropriate activities for child development.
- Monitored children's progress and adjusted learning strategies as needed.
- Maintained a safe and clean classroom environment for all children.
- Created a positive, nurturing environment for young students.
Server
Buffalo Wild Wings
Lake Charles, Louisiana
05.2022 - 03.2023
- Provided excellent customer service in a fast-paced restaurant environment.
- Took customer orders accurately and processed them efficiently.
- Collaborated with kitchen staff to ensure timely order preparation.
- Resolved guest concerns professionally to enhance overall experience.
Education
High School Diploma -
Iowa High School
Iowa, LA05-2021
Some College (No Degree) - Early Childhood Care And Education
University of Louisiana At Lafayette
Lafayette, LASkills
- Team collaboration
- Effective communication
- Time management
- Problem solving
- Computer proficiency
- Call center operations
- Microsoft Office Suite
References
References available upon request.
Timeline
Customer Service Representative
Vexus Fiber
09.2023 - 05.2025
Daycare Teacher
Bee Haven Childcare & Learning Center
03.2023 - 09.2023
Server
Buffalo Wild Wings
05.2022 - 03.2023
High School Diploma -
Iowa High School
Some College (No Degree) - Early Childhood Care And Education
University of Louisiana At Lafayette
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