Cheyenne Kinion
Macclenny,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to impact company success positively. A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Directors Assistant
Hardage Giddens Funeral Home
Jacksonville
09.2022 - Current
- Transported caskets to churches or other locations for services when necessary.
- Assisted Funeral Director with pre-arrangement counseling and paperwork.
- Organized transportation of the body from place of death to funeral home or other destination as required.
- Created memorial videos using photos and music provided by family members.
- Provided support to families during visitation hours and funeral services.
- Assisted in maintaining cleanliness of the facility; swept floors, wiped surfaces.
Patient Advocate
Malcom Randall VA Medical Center
Gainesville, FL
02.2024 - 06.2024
- Coordinated transportation services for those who needed it.
- Advocated for patients' rights when dealing with third party payers or other healthcare entities.
- Attended meetings with physicians and other healthcare professionals to discuss cases.
- Documented patient activities, problems with coverage, and hospital actions.
- Provided knowledgeable and compassionate service in response to patient questions and concerns.
Server
Jeremiah's Italian Ice
Orange Park
08.2020 - 06.2022
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Stayed informed about daily specials, new menu items, promotions.
- Upheld high standards of sanitation in accordance with health department regulations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server Manager
Jeremiahs Italian Ice
Tampa, FL
08.2021 - 05.2022
- Ensured that all servers were compliant with industry regulations relating to security protocols.
- Monitored system performance to ensure optimal operation of servers.
- Provided information about menu selections and made recommendations.
- Motivated staff through acknowledgment of hard work and achievements.
- Investigated and resolved complaints regarding food quality, service or accommodations.
- Collected cash sales from employees to properly tip each server after shift.
- VerifIed and confirmed staff schedules to properly cover shifts.
Hostess and Busser
Texas Roadhouse Steakhouse
Orange Park, FL
08.2019 - 08.2020
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Answered customer questions about hours, seating, and menu information
- Assigned patrons to tables suitable for needs and restaurant section rotation
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
Education
Diploma -
Orange Park High School
Orange Park, FL05-2021
Some College (No Degree) - Biology
Saint Leo University
Saint Leo, FLAssociate of Arts - Social Work
Florida Gateway College
Lake City, FLSkills
- Strategic Planning
- Training and Development
- Staff Management
- Employee Relationships
- Computer skills
- Customer Service
Certification
First Aid/CPR Certified
References
References available upon request.
Timeline
Patient Advocate
Malcom Randall VA Medical Center
02.2024 - 06.2024
Directors Assistant
Hardage Giddens Funeral Home
09.2022 - Current
Server Manager
Jeremiahs Italian Ice
08.2021 - 05.2022
Server
Jeremiah's Italian Ice
08.2020 - 06.2022
Hostess and Busser
Texas Roadhouse Steakhouse
08.2019 - 08.2020
Diploma -
Orange Park High School
Some College (No Degree) - Biology
Saint Leo University
Associate of Arts - Social Work
Florida Gateway College
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