Cheyenne Long
Meadville,PA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Site Supervisor
Allied Universal
04.2024 - 03.2026
- Supervised a team of 9 to 11 Security Professionals, ensuring adherence to company policies and procedures
- Conducted regular inspections of the premises to identify potential security vulnerabilities and implemented corrective measures
- Interacted with site associates, visiting contractors, and various outside parties via phone and face-to-face communication
- Monitored cameras and alarm systems to detect any suspicious activities or breaches in security
- Coordinated with facility management teams to address safety concerns and implement necessary improvements
- Provided guidance and support to Security Professionals regarding job duties, conflict resolution techniques, and professional development opportunities
- Managed scheduling of shifts for the security team while considering workload distribution and employee availability
- Maintained strong relationships with clients through regular communication meetings addressing their concerns proactively
- Trained new Security Professionals on standard operating procedures, emergency protocols, and use of surveillance equipment
- Responded promptly to incidents such as thefts, accidents, or disturbances, taking appropriate action as necessary
- Maintained accurate records of all incidents, investigations, and daily activity logs for future reference
- Served as the primary point of contact for any security-related concerns or inquiries from employees or visitors
- Demonstrated strong leadership skills by effectively delegating tasks and responsibilities within the team
Security Professional
Allied Universal
04.2023 - 04.2024
- Patrolled assigned areas to ensure the safety and security of premises
- Monitored surveillance cameras and alarm systems, promptly responding to any suspicious activity or emergencies
- Maintained accurate logs of all incidents, accidents, and daily activities
- Provided excellent customer service by assisting visitors with directions, inquiries, and general assistance as needed
- Collaborated with the facilities team to ensure proper functioning of security systems, such as access control and surveillance cameras
Data Entry Specialist
Vantage Home Medical Equipment and Services
03.2022 - 01.2023
- Created patient accounts for new incoming patients and updated patient accounts for existing patients in Brightree program
- Reviewed all medical documentation for accuracy
- Sorted and uploaded documents and saved them in patient accounts to keep records of essential or relevant information
- Corrected current or prior data entry errors to prevent later issues such as duplication, data degradation, and patient contact failures and to maintain high filing standards
- Applied data entry knowledge and document review skills to resolve indecipherable or garbled messages
- Sent updated patient accounts and basic order outlines to live order specialists for order completion
- Placed and accepted patient phone calls and emails to assist them with issues in regard to their equipment and orders as necessary
- Communicated with hospitals, doctor offices, and other medical facilities in regard to patient needs, orders, and documentation
- Ensured logged and assigned equipment accurately matched equipment on prescription or order forms
- Additionally functioned to complete prior authentication requests through patient insurance for equipment actively rented in tandem with data entry
Security Professional
Allied Universal
08.2018 - 03.2022
- Patrolled assigned areas to ensure the safety and security of premises
- Monitored surveillance cameras and alarm systems, promptly responding to any suspicious activity or emergencies
- Maintained accurate logs of all incidents, accidents, and daily activities
- Provided excellent customer service by assisting visitors with directions, inquiries, and general assistance as needed
- Served as a key point of contact for building management regarding security-related matters
Education
High school diploma - General Studies
Meadville Area Senior High School
Meadville06-2016
Skills
- Management
- Administrative experience
- Document management
- Phone communication
- Data entry
- Customer service
- Typing
- Filing
- Organizational skills
- Attention to detail
- Computer operation
- Microsoft Office
- Handling inquiries
Languages
English - Expert
Timeline
Site Supervisor
Allied Universal
04.2024 - 03.2026
Security Professional
Allied Universal
04.2023 - 04.2024
Data Entry Specialist
Vantage Home Medical Equipment and Services
03.2022 - 01.2023
Security Professional
Allied Universal
08.2018 - 03.2022
High school diploma - General Studies
Meadville Area Senior High School