Jessica Mowery
Davenport,IA
Summary
Results-driven professional with proven track record in overseeing on-site operations and maintaining project quality. Known for fostering collaboration and adapting to changing needs, ensuring team reliability and success. Proficient in project management and safety protocols, bringing strong focus on achieving results.
Overview
14
14
years of professional experience
Work History
Site Supervisor
SBM Management
10.2023 - Current
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Enhanced site safety by implementing strict safety protocols and conducting regular inspections.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
- Addressed and resolved onsite conflicts swiftly, maintaining positive and productive work environment.
Executive Housekeeper
Homewood Suites by Hilton
06.2021 - 08.2023
- Interviewing/hiring/Reviews/termination
- Conducted regular inspections of guest rooms and common areas, ensuring adherence to established quality standards.
- Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
- Developed and implemented effective training programs for new hires, resulting in a well-prepared and competent staff.
- Increased productivity levels by implementing time-saving strategies such as enhanced scheduling methods or task prioritization techniques.
Front Desk Receptionist
Hotel Blackhawk
02.2019 - 06.2021
- Guests service satisfaction representative
- Reservations
- Night audit/Filing
- Sales/inventory Gift shop
- Daily shift report
- Maintain cleanliness of Front Desk & Lobby Area
Executive Housekeeper
Holiday Inn
05.2019 - 07.2019
- Manage team of 22
- Schedule
- Supply order
- Hiring/firing
- Room inspection
- Maintain hotel cleanliness
Housekeeping supervisor
The Current Iowa
02.2018 - 02.2019
- Assist Hskp
- Manager in all areas ordering/inventory/scheduling/interviewing/ ETC.
- Supervise a full staff of Leads/RA's & PA's
- Maintain hotel cleanliness in all public areas and rooms
Marketing Sales Representative
Spot on Target Marketing
12.2016 - 11.2017
- Nationwide over the phone sales
- Ad copy
- Payment verification
- Customer service and satisfaction
- Data Entry
Marketing Sales Associate
Gym Towels USA
01.2014 - 12.2016
- Over the phone sales
- Inbound and outbound calls
- Customer service
- Problem solving
- Payment verification
- Data Entry
Executive Housekeeper
Fairfield Inn & Suites
03.2011 - 09.2014
- Team management
- Maintains Hotel cleanliness
- Customer satisfaction
- Supply order
- Schedules
- Hiring/firing
- Daily reports and data entry
Education
High school or equivalent -
Davenport Central High
06.2004
Skills
- Communications
- Team supervision
- Site coordination
- Site safety
- Environmental awareness
- Compliance monitoring
- Equipment operation
- Customer Service
- Hospitality
- Time Management
- Team Management
- Housekeeping Management
- Business Development
- Management
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
Cashier skills, Highly Proficient, 06/01/21, Counting cash, processing transactions, following written procedures, and attending to details
Timeline
Site Supervisor
SBM Management
10.2023 - Current
Executive Housekeeper
Homewood Suites by Hilton
06.2021 - 08.2023
Executive Housekeeper
Holiday Inn
05.2019 - 07.2019
Front Desk Receptionist
Hotel Blackhawk
02.2019 - 06.2021
Housekeeping supervisor
The Current Iowa
02.2018 - 02.2019
Marketing Sales Representative
Spot on Target Marketing
12.2016 - 11.2017
Marketing Sales Associate
Gym Towels USA
01.2014 - 12.2016
Executive Housekeeper
Fairfield Inn & Suites
03.2011 - 09.2014
High school or equivalent -
Davenport Central High
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