Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donovan Mcleish

Canal Winchester,Ohio

Summary

Motivated individual seeking a position utilizing my customer service, administrative service, and leadership skills. I have more than 5 year relevant experience in customer service and working in fast pace environments. naturally a great asset to any team

Overview

6
6
years of professional experience

Work History

Security Site Supervisor

Securitas Security Services USA
10.2023 - Current
  • Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Oversaw investigation into reported incidents, ensuring timely identification of cause and appropriate disciplinary action if needed.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Implemented access badge system, improving tracking of personnel movement within the facility.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Screened vendors and contractors before granting access to restricted areas within mall.
  • Completed shift handover reports and debriefed next shift upon arrival.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Maintained detailed logs of daily activities, providing accurate records for management review.

Patient Transporter

Ohio State Wexner Medical Center
06.2020 - 09.2021
  • Delivered equipment for patients and staff across different hospital departments
  • Transported bodies of deceased individuals to hospital morgue and assisted mortuary personnel with picking up remains for burial
  • Helped staff keep patients moving between appointments by coordinating smooth transport.

Retail Associate

Dollar general
03.2019 - 12.2019
  • Kept store clean and organized with continuous recovery operations
  • Promoted specific items through special displays and personalized interactions with customers
  • Delivered consistent retail support to all store guests to encourage repeat business
  • Handled documentation and disposal of non-salable items such as damaged goods
  • Processed high volume of checkouts as successful front-end cashier.

Collections Specialist

Alliance data
02.2018 - 01.2019
  • Prevented returns to delinquency through strong follow-up strategies for different types of accounts
  • Rescued accounts receivable delinquency with good customer relations skills and expert knowledge of available payment options
  • Resolved client billing problems by collecting direct payments and setting up payment plans
  • Maintained balances within optimal credit levels and coordinated approval for excess balances
  • Educated customers about balances and delinquency issues with detailed documentation of identified problems
  • Prevented balances from exceeding limits with knowledgeable recommendations on needed increases to customers' limits.

Education

Real estate liscense -

Hondros college
Columbus, Ohio
09.2021

High school diploma -

Canal Winchester high school
Canal winchester, Ohio
05.2012

Skills

  • Computer literacy
  • Communications
  • Coordination
  • CCTV Monitoring
  • Software Applications
  • customer service

Timeline

Security Site Supervisor

Securitas Security Services USA
10.2023 - Current

Patient Transporter

Ohio State Wexner Medical Center
06.2020 - 09.2021

Retail Associate

Dollar general
03.2019 - 12.2019

Collections Specialist

Alliance data
02.2018 - 01.2019

Real estate liscense -

Hondros college

High school diploma -

Canal Winchester high school
Donovan Mcleish