Donovan Mcleish
Canal Winchester,Ohio
Summary
Motivated individual seeking a position utilizing my customer service, administrative service, and leadership skills. I have more than 5 year relevant experience in customer service and working in fast pace environments. naturally a great asset to any team
Overview
6
6
years of professional experience
Work History
Security Site Supervisor
Securitas Security Services USA
10.2023 - Current
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Oversaw investigation into reported incidents, ensuring timely identification of cause and appropriate disciplinary action if needed.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Implemented access badge system, improving tracking of personnel movement within the facility.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Completed shift handover reports and debriefed next shift upon arrival.
- Conducted regular patrols of facility to detect and deter security threats.
- Maintained detailed logs of daily activities, providing accurate records for management review.
Patient Transporter
Ohio State Wexner Medical Center
06.2020 - 09.2021
- Delivered equipment for patients and staff across different hospital departments
- Transported bodies of deceased individuals to hospital morgue and assisted mortuary personnel with picking up remains for burial
- Helped staff keep patients moving between appointments by coordinating smooth transport.
Retail Associate
Dollar general
03.2019 - 12.2019
- Kept store clean and organized with continuous recovery operations
- Promoted specific items through special displays and personalized interactions with customers
- Delivered consistent retail support to all store guests to encourage repeat business
- Handled documentation and disposal of non-salable items such as damaged goods
- Processed high volume of checkouts as successful front-end cashier.
Collections Specialist
Alliance data
02.2018 - 01.2019
- Prevented returns to delinquency through strong follow-up strategies for different types of accounts
- Rescued accounts receivable delinquency with good customer relations skills and expert knowledge of available payment options
- Resolved client billing problems by collecting direct payments and setting up payment plans
- Maintained balances within optimal credit levels and coordinated approval for excess balances
- Educated customers about balances and delinquency issues with detailed documentation of identified problems
- Prevented balances from exceeding limits with knowledgeable recommendations on needed increases to customers' limits.
Education
Real estate liscense -
Hondros college
Columbus, Ohio09.2021
High school diploma -
Canal Winchester high school
Canal winchester, Ohio05.2012
Skills
- Computer literacy
- Communications
- Coordination
- CCTV Monitoring
- Software Applications
- customer service
Timeline
Security Site Supervisor
Securitas Security Services USA
10.2023 - Current
Patient Transporter
Ohio State Wexner Medical Center
06.2020 - 09.2021
Retail Associate
Dollar general
03.2019 - 12.2019
Collections Specialist
Alliance data
02.2018 - 01.2019
Real estate liscense -
Hondros college
High school diploma -
Canal Winchester high school