Nicole Nohr
Westchester
Summary
Dedicated security professional with 10 years of experience providing protection, access control, and administrative support across corporate, financial, medical, and industrial environments. Skilled in monitoring facilities, managing employee and visitor access, and ensuring compliance with safety protocols while delivering excellent customer service. Known for reliability, attention to detail, and the ability to balance security operations with clerical and organizational tasks.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Site Supervisor
Securitas
Downers Grove
01.2025 - Current
- Supervised security personnel to ensure compliance with safety protocols.
- Supervised the daily operations of a security team to ensure compliance with company policies and procedures.
- Developed detailed reports on incidents and submitted them to management for review.
- Recorded required data for incident reports and files.
- Monitored and logged key and key card issuance.
Security Officer
Guardian Security Services, LLC
Blue Island
04.2023 - 01.2025
- Provided security and administrative support within a gated residential community, ensuring the safety of residents, visitors, and property.
- Balanced access control and surveillance duties with customer service, communication, and clerical responsibilities to create a secure and welcoming environment.
- Collaborated with team members and management to maintain a safe and secure environment.
- Listened to and resolved resident and visitor concerns with professionalism and empathy.
- Verified visitor access by calling residents and maintaining entry protocols.
- Answered and transferred phone calls; managed incoming/outgoing packages.
- Oversaw access control for a gated community, ensuring only authorized entry.
- Ordered and tracked supplies to support daily operations.
- Patrolled buildings and monitored security cameras to deter and detect suspicious activity.
- Maintained readiness to respond promptly to emergencies or incidents.
CPO
Security Allied Universal
Minneapolis
03.2019 - 04.2023
- Provided security services and administrative support across multiple client sites, ensuring safety, access control, and operational support for employees, visitors, and sensitive facilities.
- Boston Scientific - Arden Hills, MN: Conducted mobile patrols and interior tours to maintain safety and security.
- Managed access control systems, adjusting employee access to restricted areas.
- Monitored CCTV systems and responded to suspicious activity.
- Checked employees, contractors, and visitors in/out of the facility.
- Bank of America - Fayetteville, AR: Greeted and assisted employees, clients, and visitors at entry.
- Provided directions and ensured safe movement throughout the facility.
- Monitored lobby areas for suspicious activity and enforced security protocols.
- State Farm - Fayetteville, AR: Performed front desk and clerical duties, supporting staff and clients.
- Utilized QuickBooks and Microsoft Word for office and financial tasks.
- Scheduled meetings, maintained calendars, and organized documents.
- 3M - Saint Paul, MN: Managed access control for warehouse staff, truck drivers, and employees.
- Oversaw computer-based access systems and badge credentials for multiple buildings.
- Processed paperwork for trucks entering and exiting the warehouse.
- Conducted facility tours to ensure compliance and safety.
- Performed clerical tasks, including recordkeeping and document organization.
Sales Associate
Von Maur
Roseville
08.2019 - 03.2020
- Delivered excellent customer service by greeting shoppers, answering questions, and assisting with product selection.
- Maintained in-depth knowledge of merchandise to provide tailored recommendations and upsell products.
- Processed customer transactions, returns, and exchanges accurately using POS systems.
- Assisted with visual merchandising, stocking, and maintaining a clean, organized sales floor.
- Handled customer concerns with professionalism to ensure a positive shopping experience.
- Met or exceeded individual and team sales goals through effective communication and product knowledge.
Armed Security Officer
Securitas
Minneapolis
11.2018 - 03.2019
- Teamwork and communication to ensure and maintain security.
- Listening to issues and complaints of individuals and helping them with a solution.
- Issue badges and making phone calls for visitors.
- Answering and transferring calls, sending and receiving packages.
- Scheduling meetings, adjusting calendar as needed.
- Ordering supplies as needed.
- Paroling the buildings and watching cameras to ensure safety.
- Ready to respond to any situation.
Delivery Expert
Domino's
Mounds View
08.2018 - 11.2018
- To Deliver orders and make sure they are up to quality and time manner.
- Assist inside the store on downtime.
- Picking up phones and taking orders.
- Cleaning dishes and putting away items at the end of the shift.
- Addressed customer complaints.
Package Handler
UPS
Minneapolis
02.2017 - 06.2018
- Lifting packages up to 150 lbs. from head sorter and assembly line.
- Sort totes from large packages, small packages and envelopes while making sure assembly.
- Following packing label to ensure parcels are on the correct trucks.
- Always following safety guidelines for lifting.
- Monthly quizzes about safety, lifting, loading and breaking jams.
Assistant Manager/Cashier
BP
New Brighton
02.2014 - 12.2016
- Monitor and maintain store inventory.
- Supervise and motivate staff to perform their best.
- Evaluate employee performance, and identify hiring and training needs.
- Handle complaints from customers.
- Counting tills to ensure no missing money.
- Help solve employee complaints.
- Assist on register.
- Coordinated team schedules and delegated tasks to optimize operations.
- Assisted in developing training materials for new staff members.
- Facilitated communication between departments to enhance workflow efficiency.
Cashier
Cub Foods
Arden Hills
04.2012 - 01.2014
- Greeted customers.
- Assisting customers finding items.
- Ringing up customers items in a timely manner.
- Ensuring the till count is accurate.
- Answered customers questions.
- Counted out cash drawers.
- Resolved customer complaints.
Education
University of Minnesota
Minneapolis, MN01.2020
High School -
Mounds View High School
Arden Hills, Minnesota06.2014
Skills
- Security
- Computer proficiency and Microsoft office
- Microsoft office
- Clerical experience
- Office experience
- Computer literacy
- Multi-line phone systems
- Filing
- Front Desk
- Sales
- Phone etiquette
- Communication skills
- Supervising Experience
- Conflict Management
- Hospitality
- Logistics
- Time management
- Problem solving
- Data entry
- Inventory management
- Task prioritization
- Professional demeanor
- Calendar management
- Meeting support
- Document management
- Mail routing
- File organization
- Call handling
- Visitor access management
- Mail handling
- Computer operation
- Organizing and categorizing
- Decision-making
- Work Planning and Prioritization
- Analytical thinking
- Microsoft Office
- Effective communication
- Microsoft teams
Certification
- First Aid Certification
- PERC Card
- Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Security Site Supervisor
Securitas
01.2025 - Current
Security Officer
Guardian Security Services, LLC
04.2023 - 01.2025
Sales Associate
Von Maur
08.2019 - 03.2020
CPO
Security Allied Universal
03.2019 - 04.2023
Armed Security Officer
Securitas
11.2018 - 03.2019
Delivery Expert
Domino's
08.2018 - 11.2018
Package Handler
UPS
02.2017 - 06.2018
Assistant Manager/Cashier
BP
02.2014 - 12.2016
Cashier
Cub Foods
04.2012 - 01.2014
University of Minnesota
High School -
Mounds View High School