Summary
Overview
Work History
Education
Skills
Certification
Duties Accomplishments Related Skills
Military Service
Awards
Timeline
OfficeManager
Christopher Calahan

Christopher Calahan

Killeen,Tx

Summary

  • Well-versed in making difficult decisions in stressful situations. Very well organized and able to meet tight deadlines. Has attended numerous management development courses and has successfully held several mid-level and senior-level management positions; leadership and supervisory skills have been battle-tested during multiple combat deployments, peace-keeping operations, and overseas security rotations in several different roles. Works proficiently in groups with diverse team members.

Professional Experience:

Staff Sergeant, United States Army

1995-2018

Security Site Supervisor with Allied Universal

2020-Present

Executive Protection Officer for the CEO of Tenet Healthcare 2018-2019

Personal Protection Officer for III Corps Commanding General, 2014 – 2018

Senior Driver and Protection Officer for the 1st Infantry Division Commander,

2011-2014

Overview

29
29
years of professional experience
1
1
Certification
1
1

CPP

Work History

Security Site Supervisor

Allied Security
12.2021 - Current
  • Conducted routine inspections to check quality and compliance with established specifications...
  • Trained new employees and delegated daily tasks...
  • Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
  • Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
  • Enhanced site security by implementing surveillance systems and conducting regular patrols.
  • Reduced incidents of trespassing by maintaining a strong security presence and enforcing access control measures.
  • Managed and trained a team of security personnel for optimal performance in maintaining site safety.
  • Streamlined reporting procedures, resulting in improved communication between security staff and management.
  • Collaborated with local law enforcement agencies to bolster site protection and share intelligence on potential threats.
  • Conducted thorough risk assessments to identify vulnerabilities and implement necessary countermeasures.
  • Monitored alarm systems, responding promptly to alerts and coordinating appropriate action...
  • Implemented access badge system, improving tracking of personnel movement within the facility.
  • Cultivated relationships with neighboring businesses to foster cooperation in maintaining overall area safety.
  • Maintained detailed logs of daily activities, providing accurate records for management review.
  • Oversaw investigation into reported incidents, ensuring timely identification of cause and appropriate disciplinary action if needed...
  • Provided guidance to security staff on appropriate courses of action for diverse situations.

Assistant Account Manager

Allied Security
12.2020 - 12.2021
  • Anticipated clients' needs by staying in touch on regular basis.
  • Presented professional image consistent with company's brand values.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
  • Supported senior account managers in developing long-term strategies aimed at growing existing client portfolios.

Shift Supervisor

G4S
03.2019 - 12.2020
  • I am responsible for eight Armed Officers, and ultimately responsible for there action on site
  • I conduct weekly scheduling of my shifts personal
  • I supervise and monitor CCTV and record all events for a more in depth analysis at a later date
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Troubleshot equipment to reduce service calls and downtime.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Increased sales performance through effective upselling techniques and staff training initiatives.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Enforced company policies and regulations with employees.
  • Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
  • Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.

Personal Protection Officer / SENIOR EXECUTIVE DRI

U.S. Army Active Duty
02.2013 - 12.2019
  • Serves as the senior executive driver to the Commanding General (CG), CJTF-OIR and Fort Hood. Responsible for the maintenance and cleanliness of the CG's official vehicle. Responsible for worldwide executive level protection for the CG and senior DoD and State Department officials while on official visits to the CJTF-OIR and Fort Hood AOR. Plans, directs and executes protective missions in a manner that ensures the personal safety of DoD High Risk Personnel from embarrassment, injury, kidnapping or assassination. Coordinates with Department of State, Coalition members and Government of Iraq agencies and local law enforcement while on mission throughout the AOR. Maintains accountability and access to the CG's work place and quarters. Responsible for the morale, welfare and professional development of 60 Soldiers.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Contributed to the development of comprehensive security plans tailored to each client''s unique needs and preferences.
  • Prevented unauthorized access to secure locations by establishing strict access control procedures.
  • Coordinated seamlessly with other personal protection officers on the team, ensuring smooth transitions between shifts or during handover of responsibilities.
  • Demonstrated adaptability in diverse environments, adjusting protection strategies according to cultural norms or specific regional threats when traveling internationally with clients.
  • Wrote detailed reports of all security breaches and investigations.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Provided reliable transportation arrangements, ensuring safe travel routes were planned and executed efficiently.

Executive Close Protection Officer

Tenet Healthcare
09.2018 - 03.2019
  • Duties as the Executive Close Protection Officer includes diving The CEO to and from all appointments as well as his / her personal safety
  • Working closely with the corporate security team and local law enforcement to secure the corporate office and board members and the CEO's home and family from any and all threats.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures or contingency plans as needed.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Negotiated contracts with vendors optimally, securing best deals for the organization while maintaining excellent working relationships.
  • Coordinated operations with other emergency service groups.
  • Generated reports detailing findings and recommendations.
  • Wrote detailed narrative reports for use in investigations.
  • Learned and adapted quickly to new technology and software applications.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.

United States Army Infantrymen Platoon Sargent

United States Army
01.1995 - 01.2018
  • Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
  • Identified enemy targets using advanced surveillance techniques.
  • Executed directives from command center with necessary timeliness and efficiency.
  • Reduced casualties during operations by implementing proper safety procedures and risk management techniques.
  • Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
  • Led soldiers through successful engagements with enemy forces.
  • Coordinated closely with allied forces during joint operations, enhancing interoperability and mission effectiveness.
  • Built strong relationships with local communities, fostering trust and cooperation for successful missions.
  • Oversaw maintenance and repair of weapons and equipment to preserve operational readiness.
  • Developed and implemented strategies to maximize squad efficiency.
  • Led a squad of infantrymen in various combat situations, achieving objectives while minimizing losses.
  • Adapted quickly to changing conditions on the battlefield, enabling successful completion of assigned tasks under pressure.
  • Guided night patrols to search for enemy forces.
  • Applied first aid to squad members at camps and on battlefield.
  • Analyzed terrain to identify advantageous positions for operations.
  • Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.

Instructor Trainer for US.Army Officer Candidate School

United States Army
01.2008 - 01.2010
  • Served as lead Instructor for Officer candidate school
  • During the Two year time period I taught over 20,000 Officer candidates with a hundred percent success rate
  • I personally taught operational term and graphics, machine gun theory, operational orders, and military Decision making process
  • I was also one of the few enlisted personnel to graduate from the Maneuver Captains Career Course
  • During this time I also Graduated from the Battle Staff Course
  • And taught three following classes of battle staff with a 98 percent pass rate.
  • Increased student motivation by developing engaging lesson plans that catered to various learning styles.
  • Optimized learning plans based on student performance and feedback.
  • Collaborated with administration to secure departmental budget increase.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Boosted cultural awareness by incorporating children's literature from world cultures.
  • Optimized day-to-day instruction to align educational strategies with industry best practices.
  • Tested and evaluated students on materials presented in workshops and classes.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.

Education

Skills

  • CCTV
  • Security
  • Loss Prevention
  • Intelligence Experience
  • DoD Experience
  • Executive Protection
  • Management
  • Sales
  • Quality Assurance
  • Diplomatic
  • Staff Scheduling
  • Motivational Leadership
  • Employee Attendance Monitoring
  • Goal Setting and Tracking
  • Performance Improvement
  • Inventory control and record keeping
  • Advanced Diver
  • AED Training
  • Security team management
  • Firearms Training
  • Coaching and Mentoring
  • Risk Analysis
  • Access Control
  • Security personnel training
  • Weapons Screening
  • Staff Management

Certification

  • Level 2 Guard card for Texas
  • Level 4 PPO in Alabama
  • CPR/AED
  • Concealed Carry License
  • First Aid Certification
  • Battle staff course
  • Physical Security course
  • Executive driving courses

Duties Accomplishments Related Skills

  • Sift lead Allied Security, Allied Security, 12/01/2020, Present, Monitor CCTV and record all events for a more in depth analysis at a later date. I will also investigate all stolen property that may happen on site. I am responsible for controlling access to the center though the main gate buy insuring all personal have proper ID as well as escorting all vendors onto the data center floor. Also I am responsible for logging and properly destroying of hard drives and multi media devices before leaving the data center floor.
  • Assistant Accountant Manager, Allied Security, Responsible for Scheduling, hiring new officers and overseeing the training of new officers and supervisors. During my time as Assistant Accountant Manager the turn over rate decreased by ten percent and the overall productivity increased by fifteen percent.
  • Close Protection Officer/SENIOR EXECUTIVE DRIVER, HHBN - Fort Hood, TX, 02/01/2013, 12/31/2019, Serves as the senior executive driver to the Commanding General (CG), CJTF-OIR and Fort Hood. Responsible for the maintenance and cleanliness of the CG's official vehicle. Responsible for worldwide executive level protection for the CG and senior DoD and State Department officials while on official visits to the CJTF-OIR and Fort Hood AOR. Plans, directs and executes protective missions in a manner that ensures the personal safety of DoD High Risk Personnel from embarrassment, injury, kidnapping or assassination. Coordinates with Department of State, Coalition members and Government of Iraq agencies and local law enforcement while on mission throughout the AOR. Maintains accountability and access to the CG's work place and quarters. Responsible for the morale, welfare and professional development of 60 Soldiers.
  • Executive Close Protection Officer, Tenet Healthcare - Dallas, TX, 09/01/2018, 03/31/2019, Duties as the Executive Close Protection Officer includes diving The CEO to and from all appointments as well as his / her personal safety. Working closely with the corporate security team and local law enforcement to secure the corporate office and board members and the CEO's home and family from any and all threats.
  • Shift Supervisor, G4S - Birmingham, AL, 03/01/2019, 12/31/2020, I am responsible for eight Armed Officers, and ultimately responsible for there action on site. I conduct weekly scheduling of my shifts personal. I supervise and monitor CCTV and record all events for a more in depth analysis at a later date. I will also conduct investigations on all stolen or physical arguments that may happen on site.
  • Instructor Trainer for Officer Candidate Course, Fort Moore Ga., 01/01/2008, 01/01/2010, Served as lead Instructor for Officer candidate school. During the Two year time period I taught over 20,000 Officer candidates with a hundred percent success rate. I personally taught operational term and graphics, machine gun theory, operational orders, and military Decision making process. I was also one of the few enlisted personnel to graduate from the Maneuver Captains Career Course. During this time I also Graduated from the Battle Staff Course. And taught three following classes of battle staff with a 98 percent pass rate.

Military Service

United States Marine Corps 05/20/1995-05/01/1999

United States Army, 11/26/2002, 12/31/2018

Awards

  • Bronze Star Medal
  • Meritorious Service Medal second awarded
  • Joint Meritorious Unit Award

Timeline

Security Site Supervisor

Allied Security
12.2021 - Current

Assistant Account Manager

Allied Security
12.2020 - 12.2021

Shift Supervisor

G4S
03.2019 - 12.2020

Executive Close Protection Officer

Tenet Healthcare
09.2018 - 03.2019

Personal Protection Officer / SENIOR EXECUTIVE DRI

U.S. Army Active Duty
02.2013 - 12.2019

Instructor Trainer for US.Army Officer Candidate School

United States Army
01.2008 - 01.2010

United States Army Infantrymen Platoon Sargent

United States Army
01.1995 - 01.2018

Christopher Calahan