Rodquavian Brown
Dallas,US
Summary
Accomplished and results-oriented professional with a proven track record in leadership roles, actively pursuing opportunities within organizations that prioritize growth and innovation. Demonstrated ability to drive success through strategic planning and effective team management, fostering an environment conducive to high performance. Willingness to relocate for the right position, equipped with authorization to work in the US for any employer. Committed to making a significant positive impact by leveraging skills in problem-solving and collaboration within dynamic work settings.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Site Supervisor
Abbott Laboratories
Irving, TX
01.2019 - Current
- Created and maintained Excel spreadsheets for daily activities and inventory management.
- Ensured timely completion of data entry tasks.
- Implemented effective HR practices to support workforce development.
- Implemented strategies to address and resolve conflicts effectively.
- Created and deployed innovative security solutions tailored for high-profile clientele.
- Organized and maintained credentials database for over 5000 employees across multiple facilities.
- Processed and categorized data for thousands of unique profiles.
- Developed and implemented safety protocols.
- Oversaw officer deployment and contractor time to ensure adherence to budget limits.
- Developed work schedules for team members to maximize shift coverage.
- Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
- Enhanced site safety by implementing strict safety protocols and conducting regular inspections.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
- Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Improved employee morale through consistent leadership support, fostering a positive working environment conducive to productivity.
- Oversaw security systems maintenance routines regularly ensuring optimal performance levels across all systems used onsite.
- Reduced costs for the company through effective budget management and vendor negotiations.
- Resolved issues among team members to keep employees on task.
- Maintained strong client relationships, providing regular updates on system maintenance and addressing any concerns promptly.
- Provided onsite training to help develop employee skills.
- Fostered strong relationships with clients by providing regular, detailed security updates.
- Facilitated training programs for new hires, enhancing team skill sets and performance.
- Coordinated with local authorities ensuring compliance and safety on site.
Security Officer
iidon Security Associates
Dallas, TX
09.2018 - 01.2019
- Proactively identified and removed trespassers from downtown office premises on a daily basis.
- Ensured safety protocols were followed during all interactions with unauthorized individuals.
- Conducted regular surveillance to deter potential security breaches and maintain a secure environment.
Equipment Operator
Kohl's Corporation
DeSoto, TX
06.2017 - 11.2017
- Obtained OSHA certification, ensuring adherence to workplace safety regulations and standards.
- Implemented safety protocols, fostering a secure environment for all personnel.
- Conducted regular safety inspections to identify and mitigate potential hazards.
T Mobile Customer Service Representative
T-Mobile
Dallas, TX
05.2016 - 06.2017
- Provided expert assistance in processing payments and resolving billing inquiries for customers.
- Facilitated clear communication regarding bill charges and ensured customer understanding of fees.
- Assisted customers with placing orders for new products, ensuring a smooth purchasing experience.
Parking Attendant
Stadium People - AT &T Stadium
Arlington, TX
12.2014 - 05.2016
- Assisted high-value season ticket holders with parking logistics and vehicle placement.
- Established rapport with patrons to enhance overall parking experience.
- Provided clear directions to ensure efficient traffic flow.
Procurement Summer Intern
United Surgical Partners International
Addison, TX
06.2015 - 08.2015
- Developed and implemented a systematic approach for organizing digital customer transaction records.
- Ensured accuracy and accessibility of records for efficient retrieval and analysis.
- Collaborated with team members to streamline documentation processes and improve operational efficiency.
Education
Psychology
University of North Texas
Denton, TX08.2017
Skills
- Site management
- Emergency coordination
- Risk tolerance
- Employee retention
- Client management
- Human Resources
- Storage of sensitive documents inside a secure database
- Microsoft excel
- Microsoft word
- Microsoft power point
- Microsoft teams
- Customer Service
- CCTV
- Security
- Loss prevention
- Shift Supervisor
- Front desk
- Microsoft Office
- Leadership
- Customer Support
- Data organization
- Data Entry
- Supervising Experience
- Employee management
- Security system maintenance
- Surveillance
- Photo editing
- Credential Programing
- Report writing
- Team supervision
- Site coordination
- Safety assessment
- Staff management
- Field inspection
- Operations management
Certification
First Aid Certification 8 + years
AED & CPR 8+
Active Texas Drivers License
Additional Information
- Adaptability to new and unfamiliar tasks.
- Strength and stamina to complete rigorous daily task
- Ability to make tough meaningful decisions under pressure
- Demonstrates leadership through positive reinforcement
- Takes initiative to ensure team success
Timeline
Security Site Supervisor
Abbott Laboratories
01.2019 - Current
Security Officer
iidon Security Associates
09.2018 - 01.2019
Equipment Operator
Kohl's Corporation
06.2017 - 11.2017
T Mobile Customer Service Representative
T-Mobile
05.2016 - 06.2017
Procurement Summer Intern
United Surgical Partners International
06.2015 - 08.2015
Parking Attendant
Stadium People - AT &T Stadium
12.2014 - 05.2016
Psychology
University of North Texas