Cheyenne Lotan
Virginia Beach,VA
Summary
Attentive, eager, and an ambitious young professional offering an excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Hardworking and reliable employee equipped with an unmatched ability to learn news skills and adapt quickly.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Bucketheads Bar & Grill
Virginia Beach, VA
10.2024 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Server for Two Locations: Tomo Ramen & Mokdong Gim
Soojin Shin
Potland, OR
02.2024 - 08.2024
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
Private Nanny
Self Employed Services
Virginia Beach, VA
01.2018 - 08.2024
- Assisted children with special needs in activities of daily living such as dressing, toileting, and grooming.
- Supported parents in providing a safe environment for their child through behavior management techniques.
- Planned age-appropriate activities to help foster physical, mental, and emotional development.
- Developed positive relationships with each child by providing nurturing care.
- Gave medication to children as directed by parents or guardians.
- Read stories aloud to the children and engaged them in creative play activities.
Behavior Health Skills Coach
Daybreak Youth Services
Brush Prairie, WA
12.2022 - 06.2023
- Provided guidance to clients in developing personal, social and problem-solving skills.
- Assisted clients with goal setting by helping them create action plans that were tailored to their individual needs.
- Monitored progress of clients and provided feedback on their performance during coaching sessions.
- Coached individuals in recognizing emotions, understanding how those emotions impact behavior, and responding appropriately to situations.
- Provided crisis intervention services when needed to help de-escalate emotionally charged situations.
- Provided individual and group coaching sessions to help participants develop their skillset.
- Created reports detailing the impact of the program on participants' skill development.
- Maintained records of all training materials used during sessions and tracked attendance data.
Education
High School Diploma -
Irene L. Chavez Excel Academy
San Antonio, TX06.2020
Skills
- Active Listening
- Inbound and Outbound Calling
- Cash Handling
- Critical Thinking
- Teamwork and Collaboration
- Store Opening and Closing
- Energetic and Self-Starter
- Dependable, Reliable, and Trustworthy
- Problem-Solving and Cross-Culture Awareness
- Verbal and Written Communication
- Flexible Schedule
- Research
- Training & Development
- Problem-Solving Skills
- Program Success Monitoring
- Performance Assessments
- Conflict de-escalation techniques
- Relationship Building
Certification
Crisis Prevention Institute - Certified in Nonviolent Crisis Intervention
Expiration Date: 02/25
Certification Number: NCI27676D3
Timeline
Bartender
Bucketheads Bar & Grill
10.2024 - Current
Server for Two Locations: Tomo Ramen & Mokdong Gim
Soojin Shin
02.2024 - 08.2024
Behavior Health Skills Coach
Daybreak Youth Services
12.2022 - 06.2023
Private Nanny
Self Employed Services
01.2018 - 08.2024
High School Diploma -
Irene L. Chavez Excel Academy
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